Introduction

Join to apply for the Field CTO (f/m/x) role at IBM . A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry‑leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI‑powered, cloud‑native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi‑cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.

Your Role and Responsibilities

• Work closely alongside your Field CTOs as they strive to improve customer outcomes across the geography assigned.
• Work across IBM business units to ensure the proper placement and enablement of the Field CTOs in your care, ensuring clean messaging, understanding, and accuracy as the team executes in the field.
• As a people manager, ensure a work‑life balance to continue developing the team while minimizing attrition through an enjoyable work environment. Care for your team.
• Work closely with field marketing teams to spread awareness and support pipeline building through customer touchpoints (roundtables, workshops, etc.), conferences, strategic events, blogs, webinars, and whitepapers, among other opportunities.
• Aggregate and synthesize customer feedback on product messaging, pricing, and capabilities, and communicate those findings to the relevant internal organizations (sales, marketing, R&D, enablement, services).
• Coordinate with the regional sales team to establish relevant relationships and act as a technical lead and trusted advisor to accelerate the pipeline for strategic accounts.
• Understand the customer's technical, people, and process needs, and articulate how HashiCorp's products can meet those needs for the enterprise.
• Work closely with the field teams to identify opportunities for product adoption, expansion, and extension within their accounts, to communicate a unified vision, and to collaborate through thought leadership.
• Collaborate with product and marketing teams to provide feedback on customer needs and pain points, ensuring our products' proper future direction and success.
• Drive customer CISO/CxO engagements with the field teams.
• Validate and contribute to technical materials, best practices, etc., based on field experience, to continuously up‑level and enable our internal stakeholders.
• Lead executive briefings and advisory boards with customers, partners, and prospects.
• Educate, mentor, and promote upskilling within the sales and customer success teams on HashiCorp's products through internal enablement efforts.

Preferred Education

Bachelor's Degree

Required Technical and Professional Expertise

• Fluent in German and English (at least C1 level)
• You must have an Engineering/CS/MIS Bachelor’s Degree, a military leadership position, or 10+ years of relevant industry experience.
• Have a history of executive engagements or served at an executive level for multiple years.
• Enjoy speaking in front of crowds, from small to very large, virtually and in‑person.
• Are a well‑rounded SME with technical depth in cloud automation, DevOps, and security (about 10+ years).
• Have recent industry experience and a deep technical background in DevOps & infrastructure automation tooling.
• Have a high‑level understanding of the design principles for distributed computing architectures.
• Have the ability to interact with and influence business decision‑makers (CxO) and technical decision‑makers within the Global 2000.
• Have experience leading or selling to large enterprise environments.
• Can understand and communicate the value proposition of strategic and tactical solutions for complex enterprise use cases.
• Can participate in dynamic conversations around sales mechanics that will enable you to influence key stakeholders positively.
• Have the ability to act as an industry thought leader in both customer meetings and public settings.
• Excel at staying close to industry trends to gain a deeper product understanding.
• Have strong verbal, written, and visual communication and presentation skills, particularly in ad‑hoc situations (comfortable on a whiteboard).
• Have the will and ability to travel up to 50%.

HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be.