Field Service Engineer II (m/f/d)

Stellenbeschreibung:

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Job Description

As a Field Service Engineer II at Honeywell, you will provide advanced technical support and expertise to customers in the Industrial Automation (IA) business unit. You will troubleshoot and resolve complex technical issues, ensure successful implementation of our solutions, and drive customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business.

In this role, you will impact the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service.

At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. Help build a strong, diverse team by recruiting talent, identifying and developing successors, driving retention and engagement, and fostering an inclusive culture.

Responsibilities

Troubleshoot and resolve technical issues for customers
Conduct equipment installations, repairs, and maintenance
Provide technical support and expertise to customers in the field
Collaborate with cross-functional teams to ensure customer satisfaction
Maintain accurate records of service activities and documentation

Qualifications

Bachelor’s degree from an accredited institution in a technical discipline such as science, technology, engineering, mathematics
Minimum of 2 years of proven experience in field service engineering, with a focus on complex technical solutions
Strong technical knowledge and expertise in Industrial Automation technologies
Excellent problem-solving and troubleshooting skills
Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders
Experience in project management and execution
Strong customer focus and ability to build and maintain relationships

WE VALUE

Advanced Engineering degrees like EE (Electrical Engineering), ME (Mechanical Engineering)
Strong leadership and mentoring skills
Continuous learning mindset and willingness to stay updated with industry advancements
Results-oriented approach and ability to drive projects to successful completion
Strong problem-solving and analytical abilities

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation, and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.