F&O - Cloud Solution Architecture - D365 - German Speaking

Join to apply for the F&O - Cloud Solution Architecture - D365 - German Speaking role at Microsoft

Responsibilities

• Customer Centricity:
  • Gather customer insights to map solutions and services with customer business outcomes leveraging Microsoft Business Applications expertise.
  • Identify opportunities to improve customer solutions and position services to help customers achieve their objectives.
  • Help accelerate solution delivery and adoption through value‑based deliveries and repeatable intellectual property.
  • Support customer skilling by delivering technical discussions, workshops, etc. that enable operational health and cloud readiness.
  • Contribute to customer satisfaction by providing a positive customer experience.
  • Provide feedback from customers to the relevant Microsoft teams, including Product Groups, to enable continuous improvement.
• Business Impact:
  • Develop opportunities to drive Customer Success business results by providing expertise and guidance to technical and business decision makers to ensure they understand Microsoft’s Business Applications value proposition and can generate value from their investment.
• Resolution Of Customer Blockers:
  • Anticipate and identify resolutions to issues blocking go‑live or broad usage of projects by leveraging technical/functional/project management subject matter expertise. Deliver all work according to Microsoft best practices, policies and using repeatable IP.
• Identify Growth Opportunities:
  • Leverage knowledge of the products, services, and value propositions of Microsoft Business Applications in customer/partner conversations to identify growth opportunities based on customer/partner needs.
• Technical Leadership:
  • Drive continuous alignment and improvement of individual skills to better support and enable customers and Microsoft’s business goals.
  • Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re‑use and learn from others to help accelerate customers’ transformation journey.
  • Obtain relevant accreditations and certifications.
  • Role‑model effective technical readiness and act as a mentor to junior colleagues to educate them on technical and non‑technical concepts.
• Practice Development:
  • Generate new ideas for changes and improvements to existing intellectual property, technologies, and processes for designated customers/partners. Drive opportunities for IP re‑use, best practice sharing, and consumption.
• Trusted Advisor (Relationship Building):
  • Develop and expand existing impactful relationships with customer and partner/MCS architects and technical specialists, technical decision makers and business stakeholders.

Qualifications

• Required / Minimum Qualifications:
  • Fluency in English and German required; any third language appreciated.
  • Proven experience in finance and operations (F&O).
  • Bachelor's or Master’s Degree in Computer Science, Information Technology, Engineering, Business, or related field AND extensive years of experience in IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, consulting, and/or Microsoft Business Applications technologies.
  • Considerable working experience in a customer‑facing role (e.g., internal and/or external).
  • Considerable working experience as a lead technical solution architect.
• Additional Or Preferred Qualifications:
  • Functional or technical certification in one or more Microsoft Dynamics 365 apps (expert level) or relevant experience working as a lead functional consultant.
  • Knowledge of Success by Design methodology or relevant experience working on business value projects as a business value consultant.
  • No relocation is possible.
• Technical Qualifications / Experience:
  • Deep technical expertise in Dynamics 365 Finance and Operations.
  • Architecture: Understand basic concepts of Cloud computing with Microsoft Azure.
  • Knowledge about relationships between Dynamics 365 F&O and Azure components.
  • Integration patterns and anti‑patterns with Dynamics 365.
  • Application Lifecycle Management: familiar with Azure DevOps features like Azure Boards / Repository / Build and Release Pipelines, Microsoft Lifecycle Services (Environment Management / Environment Troubleshooting), Regression Suite Automation Tool, debugging and performance troubleshooting, integration between Dynamics 365 Customer Engagement Platform and Finance and Supply Chain Platform.
  • Experience in conducting performance and code reviews of Dynamics 365 F&O solutions and hands‑on performance Finance & Operations assessments.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex, sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

#J-18808-Ljbffr