French-speaking Service Support & Contracts Specialist (Dusseldorf)

French-speaking Service Support & Contracts Specialist (Dusseldorf)

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French-speaking Service Support & Contracts Specialist (Dusseldorf)

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This job is with Boston Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Additional Locations: Belgium-Diegem; France-Île-de-France; Germany-Düsseldorf; Netherlands-Kerkrade; Poland-Warsaw
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions.
Internal job-title: Service Contracting & Billing Specialist
Location: Kerkrade (NL), Paris (FR), Brussels (BE), or Düsseldorf (DE). Please note the role will be posted separately in multiple regions, but we are only hiring one person.
Contract: 1-year fixed-term
Language requirements: at least English & French, German is a great plus.
Salary: €50-65k depending on country and experience.
If you enjoy coordinating processes, supporting commercial teams, and working behind the scenes in a fast-paced environment, this could be your next role. We're looking for a French-speaking Service Support & Contracts Specialist (official job title: Service Contracting & Billing Specialist) to join our Capital Equipment Technical Services (CETS) team at Boston Scientific.
In this administrative support role, you'll help ensure service contracts are accurate, customer requests are followed up on time, and internal processes run smoothly. You'll work with service engineers, sales teams, and hospital customers across EMEA - providing vital coordination and data support to keep things moving.
What You'll Be Doing
Your role focuses on handling service contract documentation, processing quotes, and supporting billing and reporting processes. You'll work closely with internal stakeholders to track service case progress, prepare documentation, and maintain records in our systems (SAP, Servicemax, GSMS).
The work is varied and often deadline-driven - one moment you might be chasing an update from the field, the next reviewing install base data or coordinating a contract change. Throughout, your attention to detail and structured way of working will make a real difference.
Day-to-day Activities May Include

• Creating and updating service contracts and preparing related quotes
• Coordinating contract changes, service entitlements, and administrative support for sales and service teams
• Maintaining complete and accurate documentation in internal systems
• Assisting with billing coordination, reporting, and data updates
• Supporting project-based tasks and install base reviews
  

You will work alongside a committed and friendly team based across Europe. The atmosphere is supportive and fast-paced, with lots of interaction between departments. No two days are the same, and your work has a direct impact on both internal operations and patient outcomes.
What We're Looking For
You bring a few years of relevant experience in a similar role, such as administrative support, service coordination, commercial operations , or sales support . Healthcare or MedTech experience is a plus but not required.
We're Looking For Someone Who Is

• Fluent in French and English (written and spoken)
• Proficient in SAP or similar ERP systems
• Comfortable using Microsoft Office, especially Excel and Outlook
• Accurate, organized, and solution-oriented
• Confident working in a multicultural, international team
  

Any experience with GSMS, Servicemax, or Salesforce is helpful but not essential.
What We Offer
This is a 1-year fixed-term contract in a growing and fast-paced organization. While we can't guarantee an extension, the role offers valuable experience in a business that makes a meaningful impact on patient care and hospital operations.
You'll work in a diverse, friendly team with a flexible hybrid setup. The role can be based in Kerkrade, Paris, Brussels, or Düsseldorf , depending on your preference.
Ready to apply?
Join a team that's helping hospitals across Europe deliver high-quality care, every day. Apply now to be part of Boston Scientific's mission to advance science for life.
Requisition ID:
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most - united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do - as a global business and as a global corporate citizen.
So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Medical Device

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