HITCH - Manager (H / F / X)

Where fine dining meets nightlife — and leadership meets legacy.

Concept&Partners, founded in 2014, is one of Luxembourg’s most dynamic hospitality groups, with over 15 venues and 550 passionate professionals.

Among them, HITCH stands out as a national icon : a trailblazing venue where top-tier dining and vibrant nightlife merge into one unforgettable experience.

With nearly 40,000 followers on social media and a reputation as Luxembourg’s most talked-about restaurant, we don’t just set trends — we define them.

We’re now searching for a true leader to take the reins as our next General Manager — someone ready to steer HITCH into its next chapter, inspire a high-performing team, and bring world‑class service to life every single day.

Your mission

• You’re not just running a venue — you’re leading a brand with real cultural impact.
• Oversee all daily operations: purchasing, service flow, staff optimization, cost control, and supplier relations.
• Lead and elevate our social media presence (esp. Instagram) with creative, on‑brand content.
• Coordinate and host exclusive events — from high‑profile corporate evenings to unforgettable nightlife.
• Be a visionary: set new standards, drive innovation, and continuously improve the guest journey.
• Own the numbers: track KPIs, monitor GOP (Gross Operating Profit), approve invoices, and manage performance.
• Be the heartbeat of the team: manage scheduling, onboard new staff, lead with empathy and ambition.
• Guarantee excellence in service at every touchpoint — from lunch to late‑night.
• Ensure strict adherence to hygiene, health & safety regulations.

Your bring

• Minimum 4 years experience in a comparable role (ideally in a high‑volume, high‑energy venue).
• Strong understanding of both restaurant operations and the nightlife ecosystem.
• Confidence in managing a large, multicultural team.
• Fluency in English (Luxembourgish, French or German is a plus).
• Digital native mindset — social media isn’t just a bonus, it’s part of your strategy.
• Financial literacy: budgeting, cost control, data‑driven decision‑making.
• Strong presence, natural leadership, and a solution‑oriented mindset.
• A passion for hospitality — and a hunger to constantly raise the bar.

What we offert

• A full‑time, permanent position in one of Luxembourg’s most iconic venues.
• A highly competitive salary package, reflecting the responsibility and prestige of the role.
• Access to our group benefits (health, perks, discounts – see our website).
• Ongoing training and development programs tailored to your growth.
• Real career advancement opportunities across the Concept&Partners group.
• A chance to shape the next era of a hospitality powerhouse.

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