Hotel Manager (m/w/d)

Join to apply for the Hotel Manager (m/w/d) role at Strandhotel Sylt GmbH

– We are looking for you to strengthen our team as Hotel Manager (m/w/d).

Das Strandhotel Sylt ist ein individuelles Hotel in ruhiger und dennoch zentraler Lage in Westerland. Es liegt direkt hinter den Dünen, zwei Minuten fußläufig zum Strand wie auch zum Zentrum Westerlands. Das Hotel verfügt über 53 geräumige und komfortabel ausgestattete Zimmer, einen hellen multi‑räumigen Frühstücksbereich, ein Freizeitbereich mit Saunen und Dampfbad sowie eine Tiefgarage. Die Gäste wohnen großzügig und genießen ein sehr ausführliches Frühstück.

Responsibilities

• Operative overall management of the Strandhotel Sylt.
• Ensure and improve customer and guest satisfaction, including complaint management and performance protection.
• Create and manage monthly forecasts, monthly accounts and annual budgets.
• Guest and customer acquisition.
• Maintain relationships with customers and suppliers.

Qualifications

• Multiple years of experience in senior positions in hospitality (e.g., hotel manager, operations manager, department head).
• Experience with budgeting, finance and revenue growth.
• Knowledge of hotel software systems (PMS, channel manager, revenue‑management tools).
• Strong empathy for guest needs and complaint handling.
• Excellent communication skills.
• Willingness to work weekends and holidays.
• Ability to handle stressful and challenging situations.

Benefits

• Permanent employment contract.
• Additional free day on your birthday.
• Company accommodation.
• Uniform and free cleaning.
• Staff rate on stays and F&B across over 190 HR Group hotels.
• Family & Friends Rate.
• Personal and professional development programmes.
• Employee referral bonus.
• Regular social events.
• Cross‑exploration – work in a corporate office or hotel.
• Unlimited shopping experience – “Corporate Benefits” & “Benefits.me”.

Contact

Strandhotel Sylt
Margarethenstr. 9
25980 Sylt, Westerland, Deutschland
Contact person: Katrin Guzek
HR Group is one of the fastest growing hotel operators in the German‑speaking region with over 190 hotels.

Wir freuen uns auf Dich und deine Bewerbung!

#J-18808-Ljbffr