Inside Plant Cabling Quality Assurance Engineer, DCC Communities, DCC Communities

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key Responsibilities

• Drive world-class quality in the Data Center to achieve the best operating, lowest cost infrastructure in the world. The QA engineer will be obsessed with quality, engineering and design continuous improvements.
• Ability to make quick decisions with limited data based on experience and understanding of the subject matter.
• The QA engineer will focus on fiber optic and optic components, cabling and interconnect products, technologies and standards at this point. The scope may expand to mechanical and electrical (M&E) and other mission critical components later.
• Collaborate with the Engineering team to establish a comprehensive Global Design Standards document, Global Installation Best Practice Guidelines, and detailed Product Specifications for Inside Plant Cabling. Develop Quality Assurance manuals, manage amendments and revisions, formulate audit strategies, and define quality and operational metrics to effectively measure performance and success.
• Audit and inspect Data Center & Edge sites to ensure standards are being followed, generate punch lists, report and generate remediation plans, action and close all customer complaints and defects, provide recommendations based on product and vendor performance, continuously propose improvements to existing designs and processes.
• Conduct training sessions with local Infra Delivery Teams and any other Infra Ops organizations to ensure deployments comply with design standards and best practices.
• Communicate with technical teams to collect requirements and describe features, technical designs and strategy with internal customers.
• Identify and respond to risks and high‑priority issues rapidly and effectively.
• Support New Product Implementation activities that improve infrastructure quality, reduce cost and installation time.
• Local travel 40+% to review projects and coordinate with onsite personnel and contractors at AWS Data Centers.

A Day in the Life

You will be charged with visiting our data centers and ensuring that we are following standards while also collecting lessons learned so we are continually improving. You will work directly with engineers, managers, and operations teams across the company to develop structured cabling and installation standards based on these observations and lessons learned.

Qualifications

• Experience in quality assurance engineering.
• Experience with the design, construction, operation, or maintenance of mission critical facilities, especially data centers.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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