Stellenbeschreibung:

MedCore Solutions, the medical division of BizForce is looking for a reliable and experienced Insurance Verification Specialist (with patient appointment scheduling experience) to support a high-volume endocrinology clinic remotely. We are a well-established practice with five active providers and a growing patient base. Your role will be vital in ensuring smooth front-office operations and exceptional patient service.

Key Responsibilities:

• Verify patients' active insurance coverage (commercial, Medicare, Medicaid, and managed care plans) prior to appointments.
• Obtain and document eligibility, coverage limits, copays, deductibles, and referral or authorization requirements.
• Contact insurance companies via portal or phone to clarify benefits and resolve issues in real time.
• Accurately update insurance details in the EMR (eClinicalWorks).
• Schedule new and follow-up appointments efficiently, following provider availability and visit type protocols.
• Reschedule appointments as needed while minimizing patient inconvenience.
• Coordinate with the internal clinical and admin team to reduce scheduling conflicts.
• Prioritize urgent appointment requests and manage double bookings as appropriate.
• Handle a high volume of inbound and outbound calls in a professional, friendly manner.
• Provide patients with clear instructions and information regarding appointments, insurance, and pre-visit requirements.
• Address patient inquiries with empathy and efficiency, escalating complex concerns when needed.
• Minimize patient hold time and follow up on any missed or abandoned calls promptly.

Requirements

• 2+ years of experience in Insurance Verification.
• Experience in Endocrinology.
• Strong knowledge of US healthcare insurance processes, eligibility rules, and payer types.
• Hands-on experience with eClinicalWorks (eCW) preferred.
• Excellent spoken English with a neutral or clear accent—this is crucial due to the patient-facing nature of the role.
• Comfortable using EMR systems, phone systems, and productivity tools.
• Strong multitasking, organizational, and critical thinking skills.
• Able to work independently while collaborating remotely with a clinical team.
• Multilingual candidate who speak Arabic and/or Spanish are highly desirable but not preferred.

Benefits

• Permanent Work From Home
• Weekly Paychecks
• Fixed Weekends Off
• HMO Reimbursement on your 90th day
• Thriving Company Culture with Complete Autonomy
• Exclusive Specialized Training Programs
• Unlock Your Potential with a Highly Competitive Salary

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Who are we?

MedCore Solutions is the healthcare division of BizForce, dedicated to supporting U.S.-based healthcare clients through a skilled remote workforce in the Philippines. We specialize in connecting top clinical and administrative talent with reputable healthcare organizations, ensuring high-quality care delivery while providing rewarding work-from-home careers.

Why work for Bizforce? 

Bizforce is a global remote workforce solutions company currently partnering with some of the largest Architectural and Engineering firms in the world. If you are looking to advance your career and improve your skills with an industry leader, we encourage you to apply today! Bizforce was founded with one goal – to deliver dependable high-quality skilled labor and business processes to US-based companies at affordable prices. Bizforce has grown rapidly and allows the best talent in PH to work remotely from home with the latest technology and resources. BizForce is proud to partner with PH to deliver qualified, professional workers, giving our Architects and Engineers the ability to have an unbeatable career and work from home.

NOTE / HINWEIS:

EN: Please refer to Fuchsjobs for the source of your application

DE: Bitte erwähne Fuchsjobs, als Quelle Deiner Bewerbung