Stellenbeschreibung:

About The Role

Join a dynamic team at the forefront of transforming mobility and enabling the transport transition. We are looking for an IT Support Specialist to provide first-line technical support, ensure the smooth operation of our internal IT systems, and collaborate on key technology initiatives.



Your Responsibilities


• Accept, process, classify, and respond to incoming fault reports and user issues
• Serve as a first point of contact (1st-Level Support) for internal users
• Ensure users are properly equipped with the necessary hardware and software in accordance with established standards
• Configure and administer client and server infrastructure, including mobile device management
• Actively participate in ongoing IT projects and digital transformation initiatives



What You Bring


• Basic to intermediate experience in IT support, help desk, or system administration
• Solid knowledge of Windows/Mac operating systems and standard office applications
• Familiarity with hardware configuration and troubleshooting
• Good communication skills and a customer-oriented mindset
• Ability to work independently and as part of a team



Nice to Have


• Experience with mobile device management (MDM)
• Familiarity with ITIL processes or similar support frameworks
• German and English language skills (depending on company requirements)



What We Offer


• Great Working Atmosphere – A positive and supportive team environment
• Variety – Diverse and engaging tasks with a national and international scope
• Impact – The chance to play a key role in shaping the future of sustainable transport and mobility



Venquis is acting as an Employment Agency in relation to this vacancy.

NOTE / HINWEIS:

EN: Please refer to Fuchsjobs for the source of your application

DE: Bitte erwähne Fuchsjobs, als Quelle Deiner Bewerbung