IT Onsite Technician (m/f/d)

As an IT Onsite Technician (m/f/d) , you will be responsible for directly supporting our customer's IT infrastructure at the Korbach and Hann. Münden sites. You will ensure the smooth operation of systems, support users with IT problems, and act as a central interface between technology and users.

The distribution of tasks is firmly defined:

1. 3 days per week at the Korbach site
2. 2 days per week at the Hann. Münden site

A residence in or around Kassel is advantageous, as it is centrally located between the two locations and ensures good accessibility.

• Installation, configuration, and commissioning of IT hardware (PCs, notebooks, printers, etc.) and software
• Conducting error analyses and troubleshooting on-site
• Performing regular maintenance and supporting rollouts and IT projects
• Supporting and assisting end users with technical problems and queries
• Documenting work steps and solutions in ticket and system documentation
• Collaborating with internal IT departments and external service providers

Minimum qualifications include:

• Completed training in the IT sector (e.g., IT specialist in system integration) or comparable qualification
• Practical experience in the installation and maintenance of IT systems
• Good knowledge of Microsoft Windows, Office applications, and basic network technology
• Strong analytical skills and a structured way of working
• High level of customer orientation, strong communication skills, and a sense of responsibility
• Willingness to travel between the Korbach and Hann. Münden locations; driving license class B is required
• Proficiency in written and spoken German and English

We offer:

• A varied job in an international IT environment
• Flat hierarchies and short decision-making processes
• Opportunities for professional and personal development
• Modern work equipment
• A committed and collegial team

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