IT Service Consultant (m / f / d)

We are the MDR.

As the largest media company in Central Germany, we stand for an independent, diverse online, TV and radio offering - and for unique, lively cooperation. Around 4,000 colleagues from all departments give their best every day to ensure that we continue to develop. Our common goal : an attractive program that reflects the diversity of our region, sets innovative accents with its own formats and continuously opens up new spaces for democratic discourse.

Would you like to contribute yourself and your skills? For the Operations Directorate, Technical Infrastructure Department, IT Applications Department, we are looking for you with immediate effect as a

IT Service Consultant (m / f / d)

Place of work: Leipzig

open-ended

full-time

Your contribution as IT Service Consultant (m / f / d)

You are the link between MDR IT and the internal user areas and are the contact person for the internal trades in the operational area of activity as well as in the context of project work.

Your area of responsibility includes:

• MDR-wide, internal marketing of the IT product portfolio and coordination of the interfaces between users and IT service providers
• Advising users and determining requirements for existing and new solutions
• Technical responsibility for the operation and further development of the Unified Communication Collaboration Platform with a focus on Microsoft 365 as Product Owner
• Service provider management at 2nd level (Managed Services Partner) and 3rd level (manufacturer or other support partners)
• Active participation in relevant working groups and future collaborations within ARD

Your professional and personal profile

Can you identify with the values of MDR and would you like to play an active role in shaping our working environment?

What you bring with you

• Degree in computer science or business informatics or science or in a comparable field of study or comparable professional training or comparable knowledge and skills acquired through several years of professional experience
• Very good knowledge of the Microsoft 365 platform from a user and technical perspective
• Knowledge of the Microsoft license portfolio
• Good written and spoken German language skills (C1)

Ideally, you also have the following qualifications and qualities

• Extensive experience in operating a Microsoft 365 tenant and the associated security mechanisms (certifications if applicable)
• Extensive experience with Microsoft 365 services : Teams, Exchange, SharePoint, OfficeApps, Intune and Power Platform (certifications where applicable)
• practical professional experience as a product owner (m / f / d) of an IT platform or IT services
• general knowledge in the field of IP-based telecommunications technology and mobile communications
• Experience as a consultant for IT products
• Very good communication and coordination skills at all management levels as well as a personable, confident manner and presentation skills
• Very good skills in communicating technical topics to users and vice versa

Our offer

We are a strong community - and do everything we can to ensure that our employees feel comfortable with us now and in the future, can contribute new ideas and realize their personal vision.

• Good pay : in terms of transparent collectively agreed salaries - annual vacation pay included.
• Mobile working : from home or on the road - according to your needs and the requirements of your position.
• Training and further education : in specialist courses, soft skills seminars, at the ARD.ZDF medienakademie and as part of our competence and management program.
• And much more : Visit our career website for all employer benefits at MDR.

What we support

MDR is a signatory to the Diversity Charter. We are committed to diversity, equal opportunities and a non-discriminatory working environment. We see different realities and perspectives as enriching.

In the case of equal qualifications and suitability, applications from people with severe disabilities and their equals will be given preferential consideration.

Women are underrepresented in this area. We would therefore like to recruit a woman for this position.

The position is advertised as full-time. Alternatively, it can be filled part-time.

Welcome to MDR!

Have we piqued your interest? Then we look forward to getting to know you! Become part of our team and apply online by .

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