IT Support Technician

Location: Celle, Germany. Start date: October 1st, 2025. Work pattern: 3 days a week. Contract: Long-term on an on-going basis Skills and Qualifications Required: Over 24 months of work experience.Advanced knowledge in computer hardware, software applications, and Microsoft OS.Proficient in printer hardware, networking, wireless and VPN configurations, ticketing software, Microsoft Office & Office 365, PC/Laptop hardware and peripherals, including printers, and mobile devices.Familiarity with Active Directory, Exchange, Apple OS, network and server hardware.Relevant IT certifications: A+ Certification, OEM certifications (Dell, HP, Lenovo, Lexmark, IBM), CompTIA A+, MCITP, MOS.Strong customer service skills, problem resolution, and ability to adhere to documented processes. Language Requirement: Fluency in German/Deutsche and English (written and verbal). Equipment Provided: Systems and equipment, including a PC and phone. Ensure identified candidates can present to customer staff, monitor daily service activity effectively, and maintain high levels of service delivery.