Japanese Speaking System Engineer

4 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

A Japanese IT Company is currently recruiting a System Engineer (IT Support).

In this role, you will provide high-quality engineering services through telephone, email, online tickets, and in-person support for both on-site and remote day‑to‑day tasks. You will also handle system integration work in collaboration with colleagues and/or third‑party engineers. The ideal candidate will possess strong IT skills, excellent communication abilities, and the capacity to collaborate effectively across teams.

Type & Working Hours

TYPE: Permanent, full‑time

WORKING HOURS: 40 hours/week (Occasional overtime or on‑call support may be required)

Responsibilities

• Provide 1st and 2nd level technical support for clients both on‑site and off‑site
• Perform accurate and timely diagnosis and rectification of system faults, ensuring prompt case resolution and maximum customer satisfaction
• Handle system integration, office relocation services, system installations, configurations, migrations, and removals for clients and internal systems
• Manage small system integration and office relocation projects, ensuring timely, budget‑compliant, and high‑quality project deliverables
• Collaborate with partners and provide outstanding customer service

Qualifications

• 3+ years of technical support experience in the IT industry
• Administration experience with Windows services (AD, GPO, Printer, Shared Folders)
• Strong knowledge of operating systems, including Windows 10, iOS, and Android
• Basic knowledge of networking (LAN, WAN, Wi‑Fi)
• Familiarity with Windows Server 2016/2019/2022
• Excellent communication skills with clients, end‑users, vendors, and third parties
• Proficient in English, both spoken and written

Additional Information

Visa support may be considered depending on experience.

*When contacting us, please include the job reference number (Ref: YC46933) at the top of your message.

If your application is successful, you will be contacted within two business days.

We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.

#J-18808-Ljbffr