Key Account Manager (m/f/d) for Process Automation

Key Account Manager (m/f/d) for Process Automation

Moxa is a leading provider of industrial networking, computing, and automation solutions for enabling the Industrial Internet of Things. With 30 years of industry experience, Moxa has connected more than 30 million devices worldwide and has a distribution and service network that reaches customers in more than 70 countries.

We are looking for a Key Account Manager (m/f/d) to join our team and develop our clients in the Process Automation Market! Are you ready to power up your career in the dynamic process automation market? We are seeking a passionate Key Account Manager (m/f/d) to join our team and drive the success of our clients in the process automation sector!

As a Key Account Manager you are responsible for acquiring and growing our most important client accounts in the process automation industry/ecosystem. You will build and maintain a strong trusted relationship with assigned clients and be the main point of contact for all client matters, anticipate the client’s needs, work within the company to ensure deadlines for the client are met, and help the client succeed.

In addition, you will bring in new business from existing clients or contacts and develop new relationships with potential clients.

For this position we are looking for a well-seasoned key account manager for our European customers. Experience in the field of process automation networking and computing is essential. Cultural awareness of the assigned territory and ability to fluently communicate in English and German.

Major Areas Of Responsibility

• Build and maintain solid, trusting relationships with major key clients
• Resolve key client issues and complaints effectively
• Fully understand and anticipate the needs and changes of key accounts
• Strategically plan to enhance client results
• Negotiate contracts and set performance timelines
• Present account progress, goals, and quarterly initiatives to the team and stakeholders
• Expand relationships and attract new clients

Education: Bachelor’s degree in engineering or a relevant technical field (e.g., IT). A Master’s degree is preferred.

Experience: 4-5 years of proven experience in sales of networking and computing solutions within the process automation sector ideally with a couple of years in Key Account Management.

Language Skills: Fluent in German and English; proficiency in additional European languages is a plus.

Required Competencies

• Exceptional interpersonal and communication skills
• Proficient in multitasking and time management
• Goal-oriented and organized team player
• Capable of mentoring and leading teams
• Self-motivated with a deep understanding of key clients and industry dynamics
• Driven to expand the company’s sales, client base, and territories
• Skilled in data analysis and translating insights into solutions
• Strong negotiator with a track record of meeting sales goals and delivering client solutions

What We Love About Moxa!

• Company: At Moxa Europe, we embody agile work practices, modern leadership, and a flat organizational structure. We empower rapid decision-making, continuous improvement, and fostering a team-oriented, empathetic culture that embodies our values daily.
• Compensation & Benefits: Experience a dynamic Compensation and Benefits package that includes fix & performance-oriented pay, leisure and health budgets, an individualized training budget aligned with your goals, and perks like eco-friendly commuting.
• Collaboration: At our company, Collaboration means more than teamwork - it's also about intensive onboarding support with a buddy program, structured department introductions, autonomy in your role, regular team meetings, a feedback-driven culture with goal-setting discussions, and a commitment to embracing global diversity.
• Work-life balance: We prioritize work-life balance with 30 vacation days, flexible work arrangements, remote options, and part-time opportunities.

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