Labour Relations Manager (Germany & Austria, EMEA)

Overview

Labour Relations Manager (Germany & Austria, EMEA) role at Salesforce. This position focuses on Germany and Austria, building strong, constructive relationships with local Works Councils and shaping future labour relations practices. You will ensure compliance and collaboration while driving process discipline, technology-driven improvements, and continuous improvement to set new standards for Labour Relations contribution to employee and business success.

Responsibilities

• Works Council Relationship Management: Act as the primary contact for Works Councils in Germany (Berlin, Düsseldorf, Frankfurt, Jena, Mannheim, Munich) and Austria; build trusted partnerships through open dialogue and proactive engagement; ensure structured, well-prepared meeting processes.
• Agreements & Consultation Processes: Lead or co-lead negotiations on selected Works Agreements (e.g., inclusion, data processing, organisational change); support senior colleagues in shaping proposals balancing compliance, employee interests, and business goals; apply a creative, solution-driven mindset to resolve issues constructively.
• Innovation & Process Excellence: Identify and implement opportunities to optimise Works Council processes through technology, digital tools, and automation; drive governance, documentation, and reporting clarity and efficiency; champion continuous improvement with modern approaches.
• Regional Projects & EMEA Collaboration: Represent German and Austrian Works Council perspectives in regional HR and organisational projects; collaborate with global and regional colleagues to ensure alignment and share best practices; contribute to consistent, forward-looking labour relations practices across EMEA.
• Training, Awareness & Culture: Provide training and guidance to managers to navigate Works Council processes; promote awareness of the strategic value of Labour Relations in driving employee engagement and business success; foster a culture of collaboration, transparency, and innovation in employee relations.

Qualifications

• Fluency in German and English (both written and spoken) is required.
• 5–8 years of experience in labour relations, employee relations, HR, or employment law.
• Proven experience working with Works Councils in Germany; experience with Austrian Works Councils is an advantage.
• Deep understanding of Works Councils’ positions, motivations, and perspectives.
• Strong negotiation and problem-solving skills with the ability to deliver creative, win-win solutions.
• Confident in leveraging technology to improve processes, workflows, and reporting.
• Rigorous in managing processes and governance, with excellent attention to detail and compliance.
• Ability to thrive in a complex matrix environment, with an aptitude for collaborating and influencing at all levels.
• Proactive, energetic, and passionate about setting new standards in labour relations practices.

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

About The Role

We are seeking an innovative and solution-oriented Labour Relations Manager to join our EMEA team. This role will focus primarily on Germany and Austria, where you will build strong, constructive relationships with local Works Councils and help shape the future of labour relations practices. You will play a key role in ensuring compliance and collaboration, while also introducing creativity, process discipline, and technology-driven improvements. By fostering trust, embracing change, and driving continuous improvement, you will set new standards for how Labour Relations contributes to both employee and business success.

Benefits & Perks

Unleash Your Potential: When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to shape the future for yourself, for AI, and for the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Recruitment, hiring, and promotion decisions are based on merit, competence and qualifications, without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or other classifications protected by law.

Noted: Seniority level – Not Applicable | Employment type – Full-time | Job function – Sales and Business Development | Industries – Software Development, IT Services and IT Consulting, Technology, Information and Internet

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