Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
The Role
Are you a passionate and curious individual with a relentless drive for delivering successful software implementations? Do you enjoy tackling large-scale, complex problems and leading high-energy teams focused on transforming the way Life Sciences companies bring drugs to market?
We are looking for a senior, self-motivated Lead Consultant to join our Professional Services team. You'll be at the forefront of our mission, leading a team of Veeva colleagues and working side-by-side with one of our key enterprise customers. As a primary customer liaison, you will build long-term relationships and act as a customer advocate, guiding them in the adoption of industry best practices and providing value through agile delivery.
You'll leverage your existing background in Life Sciences software implementation and program/project management while innovating and developing novel approaches to project delivery. You’ll be responsible for empowering enterprise companies with best-of-breed cloud-based technology.
What You'll Do
Lead a key enterprise customer in the IT Operations and implementation of Veeva Quality Cloud suiteManage a multi-year, multi-phased global implementation program, overseeing all aspects of program and project management, including resource planning, team leadership, project tracking, and forecastingAct as the primary customer liaison, managing all communication and relationships between the project team, customer, and internal stakeholdersOversee customer release management programs and IT operations for Veeva Quality Cloud suiteAnalyze customer requirements and new product features to develop customer adoption and enhancement roadmapsMentor project teams and junior consultants within the Quality Services organizationGuide customers in adopting Quality Cloud and industry best practices as part of post-implementation programs focused on continuous improvement Requirements
8+ years of experience in IT Project Management, Consulting, or Product Management, with a proven track record of leading system implementation projectsExperience leading large-scale Enterprise projectsProven ability to work both independently and in teams in a fast-paced environmentExperience in assembling, planning, resourcing, budgeting, and leading project teamsExperience designing and executing on effective project governance models for large enterprisesStrong technical affinity and/or hands-on experience with software implementationExcellent verbal and written communication skills and the ability to engage with senior/executive-level stakeholdersGood understanding of SaaS and GxP principlesAbility to travel 25-50%; easy access to an airportMust be legally authorized to be employed in the EU. Veeva Systems does not anticipate providing sponsorship for employment visa status for this position Nice to Have
Direct experience with eContent Management systems such as Veeva Vault, TrackWise, OpenText, SharePoint, Documentum, MasterControl, EtQ, FirstDoc/FirstPoint, or NextDocsExperience in the Life Sciences Quality, Clinical, Regulatory, and/or Drug Safety spacesPMP, Prince2, or Agile Scrum Master certificationExperience with Agile methodology and/or ACP CertificationChange management experienceExperience with PMO organizations
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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].