Lead Consultant SAP S4HANA PM/CS

Lead Consultant SAP S4HANA PM/CS

Infosys is looking for a Lead Consultant for SAP S4HANA Customer Service and Plant Maintenance. The role is based in Germany and offers competitive compensation.

Your Role

Provide SAP S4HANA PM/CS functional services for implementation, rollouts, and support projects.

Required

• Experience in SAP Customer Service (CS) / Plant Maintenance (PM)
• 4-5 end‑to‑end implementations and 3-4 rollouts with S4 Hana
• Strong SAP technical, configuration and business area knowledge in SAP PM & CS modules
• Extensive knowledge of Installed Base Management, Service Order Processing and Resource Related Billing
• Experience in Field Service, In‑house Repairs, Service Contracts and Warranty Claim Management
• Knowledge of replacement processing including Refurbishment process
• Knowledge of labor activity posting and integration with time keeping system
• Resolve business issues by working with various groups within the company
• Redesign procedures to recommend best business practices in concert with SAP functionality
• Experience in SAP R/3 Sales and ECC 4.6 & 6.0, SAP S/4 Hana project stages including estimating, requirements determination, gap analysis, issue resolution, configuration, custom code specifications, training, go‑live assistance and post‑implementation support
• Hands‑on experience in business process analysis and design, reengineering, process rationalization, performance measurement and quality
• Understanding business process, study and analyse workflow to design solutions (As‑Is and To‑Be analysis and freezing), conduct gap analysis, assess scope and suggest solutions through SAP
• Facilitating customers, end users, and other stakeholders in joint analysis sessions to ensure an understanding of business goals, requirements and deliverables
• Adept at handling functions related to Plant Maintenance, inspection, certificates, notification, documentation and training of key users
• Effective communicator with excellent negotiation skills, leadership qualities and analytical power
• Fluent in English and German language

Preferred

• Create the Business Blueprint (BBP) – detailed process design and mapping to solutions, based on design from the IS BA, and contribute to effort estimation
• Create Functional Specifications
• Perform Functional Testing
• Work with other modules for integration issues
• Perform final validation of solution (SIT) before submission to requester to run the User Acceptance Test
• Support the Run organization in incident and problem resolution

The Deliverables

Deliverables are identified and mutually agreed at the beginning of each phase. Typical deliverables include:

• BBP Documents & Configuration Documents
• Test Scripts
• Approvals for individual and integrated processes
• Cutover Approval
• Go‑Live Approval
• After Go‑Live Support Approval

Overview

Infosys is a global leader in next‑generation digital services and consulting. With over four decades of experience, it enables clients in more than 50 countries to navigate their digital transformation.

All aspects of employment at Infosys are based on merit, competence and performance. The company embraces diversity and creates an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

Seniority Level

• Mid‑Senior level

Employment Type

• Full‑time

Job Function

• Supply Chain and Consulting

Industries

• IT Services and IT Consulting
• Business Consulting and Services

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