Lead Designer UI / UX

About Userlane

Userlane is a market-leading Digital Adoption Platform that empowers organizations to understand & improve the value of their technology investments. Working with some of the world's most recognizable enterprises, we identify & eliminate adoption barriers & produce a more engaging & productive software experience for employees.

Your mission

We’re looking for a Lead Designer who will combine hands-on design excellence with leadership impact. As a player-coach you’ll spend part of your time as an individual contributor (IC) & part leading & coaching our design team.

Design leadership

• Champion a strong design vision that supports our product strategy & brand identity.
• Ensure design coherence across the entire product portfolio.
• Coach, mentor & inspire our UX & UI designers to grow their skills & confidence.
• Foster a culture of creativity, experimentation & customer empathy.
• Lead initiatives to evolve our Design System & introduce modern AI design tooling that improves quality & efficiency.

Individual contributor

• Collaborate with your squad (product manager & engineers) to uncover customer needs, test ideas & deliver elegant, usable solutions.
• Participate in the end-to-end design process from discovery & ideation to delivery & implementation.
• Use research insights & data to validate design decisions & continuously improve the user experience.
• For bonus points: give life to our stories with micro-animations & illustrations, adding that extra sprinkle of magic.

Your profile

• 7+ years of design experience, including 2+ years mentoring / managing designers.
• Expertise in UX design.
• Proven ability to balance leadership responsibilities with hands-on design work.
• Experience in modern SaaS product environments (B2B is a strong plus).
• Strong proficiency in Figma, experience working with design systems & a good grasp of usability & accessibility principles.
• Strong collaboration skills with experience in cross-functional settings.
• Fluent in English & a confident communicator who can explain design choices with ease.

What's in for you

• Team & culture : A high-performance culture with great leadership & a fun, engaged, motivated & diverse team with people from over 20 countries.
• Market : Userlane is a global leader in the rapidly growing Digital Adoption industry. You’ll have the opportunity to shape the future of a product used by global enterprises.
• Growth : We take you & your development seriously. You can expect weekly 121s, personal development plans & dedicated training budget as well as the opportunity to develop into Head of Design as the company grows.
• Benefits : We offer flexible benefits related to savings & security, health & well-being & lifestyle & leisure.

Ready to make an impact? We can’t wait to meet you!

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