Lead IT Administrator (M / F / D)

Overview

About the role

Are you ready to help shape the future of electrification? At TWAICE we are at the forefront of battery analytics software pioneering industry-leading technology across Europe and the Americas. Our mission is clear: achieve net zero by 2050 through rapid electrification.

As Lead IT Administrator you will be the go-to expert for a broad range of IT topics; ensuring security handling IT operations and aligning IT strategy with business objectives. This role requires strong technical expertise, a hands-on supportive mentality and the ability to prioritise strategically. This position is key to both maintaining regulatory readiness and building long-term digital resilience.

Your daily business will involve

• Lead the continuous improvement of the TWAICEs IT systems across tooling, operating systems, networking, identity and endpoint management, as well as device lifecycle processes across a hybrid workforce.
• Office video- and audio systems, local IT infrastructure and network setup.
• Be the primary contact for IT issues - working on and continuously improving our IT support.
• Serve as the technical backbone of our Information Security Management System (ISMS).
• Support the secure operation of cloud-based services (e.g. Microsoft 365 SaaS platforms) including configuration, monitoring and backups in collaboration with our DevOps team.

Your profile

This is a hybrid role with office presence expected.

• Working experience in System Administration, Networking, Device and Tool Management.
• Hands-on working mentality and self-management skills to handle both daily operation and project work.
• Experience working with remote distributed teams.
• Experience with project leadership, making decisions independently and managing external IT support.
• Strong collaboration skills with internal teams (Engineering, Legal, Compliance, Data Protection, Operations) and external suppliers.
• Ability to implement a secure-by-default culture, act as a trusted partner for senior management and enable our employees to work best.
• Fluent in English.

Strategic focus

Assess IT needs, support tool rollouts and streamline digital workflows that improve productivity, security and onboarding/offboarding.

Tooling

• Microsoft 365
• Atlassian
• Windows and MacOS devices
• Monitoring and Patch Management Tools (e.g. NinjaOne, Zabbix)
• Mobile Device Management Tools (e.g. Microsoft Intune)
• Hardware Asset Management (e.g. Jira Assets, Snipe-IT)
• Network Management (Ubiquiti, HP/Cisco switches)

Benefits

TWAICE offers a competitive compensation package designed to reward your contributions and invest in your future. This includes a competitive salary that reflects your experience and skills alongside the opportunity to directly participate in TWAICEs success through virtual company shares (VSOP). We further support your growth and well-being with a comprehensive benefits package.

• Access to Wellpass
• Bike leasing with JobRad
• Company pension scheme subsidy
• Flexible working hours and home office within Germany
• State-of-the-art IT hardware
• Working from within the EU is possible for up to 90 calendar days a year
• 30 vacation days

Social Media

Would you like to find out more about TWAICE as an employer? Then take a look at Instagram, LinkedIn or Kununu.

About us

TWAICE is the data analytics platform for growing battery energy storage operators. We help companies run safer, more reliable and more profitable BESS fleets with easy-to-use software that works across any vendor technology or market. Our cloud platform transforms raw battery data into real-time insights that cut downtime, prevent failures and boost lifetime returns. Founded in 2018, TWAICE supports leading storage operators worldwide with software that accelerates the shift to a more sustainable, resilient energy grid.

Required Experience

Unclear Seniority

Key Skills

• Law Enforcement
• ABB
• Marine Biology
• Filing
• Automobile
• AV

Employment Type

Full-Time

Experience

years

Vacancy

1

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