Stellenbeschreibung:

At Longbridge, we love seniors and we’re passionate about helping them unlock the power of one of their greatest assets—their home equity.

As a leading provider of home equity solutions for seniors, we’re committed to helping older homeowners make the most of what they’ve worked hard to build, so they can live the retirement they imagined.

And we don’t just do it well, we do it really well. With an “Excellent” rating on Trustpilot and over a thousand customer testimonials, we’ve earned a reputation for making it easy and stress-free to access home equity—with guidance every step of the way.

But it’s not just our customers who love us—our team does, too! We’ve been named a Great Place to Work® three years in a row because we believe that when people enjoy what they do and where they do it, everyone wins.

Why Longbridge?

At Longbridge, we don’t just offer jobs, we offer careers that grow with you. Here’s why you’ll love being part of our team:

• Grow With Us – We’re big believers in investing in our people. From top-notch training to clear career paths, we support your professional growth every step of the way. Plus, we love promoting from within—because when you succeed, we all do.
• A Culture That Clicks – We work hard, but we have fun doing it! Whether it’s team-building events, friendly competitions, or just an atmosphere of open communication and collaboration, we make sure work feels less like “just work.”
• Benefits That Have Your Back – We’ve got you covered with best-in-class health plans (medical, dental, vision, HSA, and FSA), generous PTO, paid holidays, company-paid life insurance, and a competitive 401(k) match. Because taking care of our team is just as important as taking care of our customers.

If you’re looking for a place where your work truly makes a difference, we’d love to have you on board. Apply today and let’s do great things together!

 

 

 

Position Summary:

We are focused on building a strong and scalable Loan Origination System (LOS) infrastructure to support operational efficiency, compliance, and growth.  The ideal candidate will be a detail-oriented and proactive LOS Administrator to support and maintain our loan origination platforms, primarily Quantum Reverse and ReverseVision. The ideal candidate will have hands-on experience administering reverse mortgage LOS systems or similar platforms, and will work closely with internal teams and external vendors to ensure the systems meet business and regulatory needs.

Key Responsibilities:

• Administer and support day-to-day operations of Loan Origination Systems including Quantum Reverse and ReverseVision.
• Configure and maintain user roles, permissions, workflows, and system settings to align with operational and compliance requirements.
• Work closely with business units to gather and implement system changes, enhancements, and process improvements.
• Support new feature implementations, upgrades, and integration efforts with internal and external systems such as document management, CRM, and pricing engines.
• Troubleshoot system issues, manage tickets with vendors, and ensure timely resolution.
• Maintain documentation related to system configurations, workflows, and change logs.
• Provide training and support to end users including loan officers, processors, and support staff.
• Collaborate with compliance and IT teams to ensure system settings align with regulatory requirements.
• Perform regular system audits and user access reviews.
• Contribute to UAT planning and execution for system changes or new functionality.

 

 

Required:

• 3+ years of experience working with Loan Origination Systems (LOS), preferably in the mortgage or reverse mortgage industry.
• Hands-on experience with Quantum Reverse and/or ReverseVision is strongly preferred.
• Strong understanding of loan origination workflows, document handling, and compliance considerations.
• Familiarity with user administration, system configuration, and LOS reporting tools.
• Excellent problem-solving and communication skills.
• Ability to work effectively with cross-functional teams including operations, compliance, and IT.
• Detail-oriented and able to manage multiple priorities in a fast-paced environment.
• Experience integrating LOS platforms with CRM, pricing, or document management systems.

Plus Skills and Experience:

• Basic understanding of APIs or automation tools related to LOS platforms.
• Prior experience supporting UAT or QA processes.
• Knowledge of reverse mortgage products and industry regulations.
• Strong customer service mindset and collaboration skills.
• Analytical and detail-oriented with a focus on quality and process improvement.
• Clear communicator, both written and verbal.
• Proactive and self-motivated with strong follow-through.
• Full benefits
• 401(k) with company match
• Paid time off
• Working in a growing and dynamic industry
• LBF is an EEO/AA/Vet/Disabled Employe
• Please note that salaries that are estimated on various job sites may not reflect the actual compensations. Job sites, set the estimated salary, not Longbridge Financial.

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