Localisation Lead - Hebrew - Marketplace

Localisation Lead - Hebrew - Marketplace at Booking.com

About Us

At Booking.com, data drives our decisions. Technology is at our core and innovation is everywhere. We’re the thrill of the first night in a new place, the excitement of the next morning, the friends you meet, the journeys you take, the sights you see, and the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.

About the Team

The Localization team at Booking.com ensures that the company’s products, content, and customer experiences are tailored to global audiences. They develop and implement localization strategy, manage relationships with translation vendors, set and uphold rigorous quality standards, and collaborate with internal partners like Marketing and Product. The team leverages automation and internal/external expertise to deliver culturally relevant, high‑quality translations at scale across multiple languages and regions, enabling Booking.com to connect with users worldwide and drive engagement.

Role Overview

The Localization Lead is responsible for the production, delivery and quality of localization for their market and ensures all localization requirements are delivered on time, within budget and in line with local market needs. They help ensure that our platform and channels are culturally resonant, brand‑aligned and market‑optimised. The Localization Lead oversees the quality of their language for all streams of localization, working closely with the central Quality Team, monitors and optimises language quality, and identifies and escalates systemic issues affecting quality. They will also oversee product testing for their market conducted by third‑party vendors and act as the ambassador for localization in the market, proactively building relationships with key stakeholders and looking for opportunities for market‑specific localization strategy.

Key Job Responsibilities And Duties

• Delivery
  • Ensure on‑time delivery of localization work for their language(s)/market(s).
• Quality Monitoring
  • Monitor quality of localized content for their market, provide feedback to quality vendors, address issues with translation vendors, take a lead role in arbitrations, and elevate recurring issues to the central Quality Team.
  • Oversee localization product testing for their market.
  • Manage localization assets (Style Guides, Glossaries, Translation Memories).
• Vendor Management
  • Assess and onboard new vendors.
  • Build and foster rapport with vendor linguists.
• Localization services
  • Provide urgent ad‑hoc marketing translations as required.
  • Provide consultation on selected localisation services such as transcreation, voice‑over, post‑editing, etc.
• Strategy
  • Provide local market perspective to inform central localization strategy as required.
  • Identify localization opportunities in the customer journey to enhance international customer experience for their market.
  • Act as ambassador for localization and establish relationships with key localization stakeholders in the market.
  • Provide cultural, linguistic, and market consultation to the business as required.
  • Facilitate research, experimentation, and A/B testing as required.

Role Qualifications And Requirements

• Bachelor degree and above in language, translation, localisation or international studies, or equivalent experience.
• 5+ years experience in a similar localisation role in the online space.
• Proven experience in translation, localisation and language quality management.
• Native level Hebrew speaker with fluent English.
• Experience managing linguistic teams and/or multiple Language Service Providers.
• Deep understanding of the end‑to‑end localisation processes.
• Good knowledge of localisation technology, incl. CATs, TMSs, MT and post‑editing.
• Good understanding of internationalisation with experience in product testing and bug reporting.
• Experience in creative writing, media or online marketing industry a plus.
• Excellent communication, presentation and interpersonal skills with ability to influence diverse stakeholders across business and leadership levels.
• Proven track of conflict resolution and mediation.
• Ability to show initiative, work independently, and drive initiatives at strategic level.
• Strong business acumen and analytical skills with the ability to interpret data and draw conclusions to make business decisions and drive actions.

Inclusion at Booking.com

At Booking.com, the diversity of our people doesn’t just create a unique workplace—it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. We’re the place where you can make your mark and have a real impact in travel and tech. Booking.com is proud to be an equal‑opportunity workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Pre‑Employment Screening

If your application is successful, your personal data may be used for a pre‑employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre‑employment screening may include employment history, education and other information necessary for determining your qualifications and suitability for the position.

#J-18808-Ljbffr