Managing Director

As Managing Director, you will own the full P&L and lead all aspects of our operations, business development, and growth strategy across Germany. You will be responsible for driving sustainable, scalable market expansion — balancing high-speed execution with operational excellence.

This is a rare opportunity to shape Lalamove’s presence in a major European market, building and leading a cross-functional team that embodies our core values: Passion, Grit, Humility, and Execution .

Responsibilities

Strategic Leadership

• Develop and execute the overall market strategy for Germany, aligned with regional and global objectives.
• Identify and prioritize city launches, partnerships, and growth opportunities to expand Lalamove’s footprint.
• Translate business vision into actionable plans, balancing long-term strategy with short-term execution.

Operations Management

• Oversee day-to-day operations across driver acquisition, customer service, marketing, and sales.
• Establish robust operational processes that ensure service excellence, efficiency, and cost control.
• Implement and localize global best practices while adapting to German market realities.

Commercial & Business Development

• Lead business development initiatives and partnerships with key enterprise clients and local ecosystem players.
• Collaborate with marketing to drive customer acquisition and brand visibility across online and offline channels.
• Own revenue targets and ensure consistent, profitable growth across cities.

Financial & Performance Management

• Own the P&L for Germany: budgeting, forecasting, cost optimization, and performance tracking.
• Use data and analytics to monitor business health, identify improvement areas, and make data-driven decisions.
• Ensure operational KPIs are met or exceeded, with clear accountability frameworks.

Team Leadership & Culture

• Build, inspire, and develop a high-performing local team that lives Lalamove’s values.
• Foster collaboration, transparency, and a performance-driven culture across all functions.
• Act as the public face of Lalamove in Germany — representing the company to partners, regulators, and media.

Qualifications

• Minimum 8–10 years of senior management experience in high-growth startups or scaleups, ideally in logistics, mobility, e-commerce, or tech-enabled operations.
• Proven track record leading cross-functional teams and managing full-cycle business operations.
• Strong understanding of the German market, including regulatory, competitive, and customer landscape.
• Demonstrated success in P&L management, operational scaling, and business development.

Skills & Mindset

• Strategic thinker with hands-on execution ability — you can define the vision and make it happen.
• Data-driven decision maker who thrives in a fast-paced, results-oriented environment.
• Excellent communicator and relationship builder — able to influence internal and external stakeholders.
• Entrepreneurial, adaptable, and resilient — comfortable navigating ambiguity and change.
• Fluent in German and English (spoken and written).

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