Miu Miu Department Manager (m/f/d)

To be a Company Brand Ambassador and to be responsible to achieve all the qualitative and quantitative objectives of the product category department assigned. To manage and to motivate the department team in achieving the sales target, ensuring extraordinary Client service experience, being present on the sales floor, managing the activities of the department.

Responsibilities

• BUSINESS - Ensure an exceptional welcome and customer service, fostering cross selling among the product categories.
• CUSTOMER - Ensure high levels of customer satisfaction through excellent service.
• TEAM - Train and inspire the sales staff of her/his department in product knowledge, sales techniques, customer services and company procedures.
• RETAIL - Guarantee an in-depth product knowledge within the department, working with relevant functions to support product/collection training needs.

Qualifications / Knowledge and Skills

• Fluent spoken German and English expected. Other languages are desirable.
• Passion and knowledge of the managed product category.
• Business driven.
• Team player with the ability to lead and influence peers.
• Natural ability to serve our client.
• Confident, enthusiastic and positive.
• Problem solving.
• Organized and detail oriented.
• Market and product knowledge/passion.
• Business/Retail Management degree or equivalent is a plus.
• Interest in luxury/fashion, art and design.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Retail

Industries

• Retail Luxury Goods and Jewelry

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