Eurotechsol

MS Teams support consultant

Eurotechsol WorkFromHome

Stellenbeschreibung:

Direct message the job poster from Eurotechsol

Global IT Recruiter @Eurotechsol

We are hiring for

Location: Germany

Note: Candidates can work from home but must be open to travelling to client sites across Germany

Experience: 5+ years

Job Description:

Required Skills

  • A minimum of 5 years troubleshooting in IT retail or tech support roles, with a preference for Microsoft technologies expertise.
  • Proficiency in technical writing and a good understanding of Microsoft 365 Office applications.
  • Experience in diagnosing VoIP call quality problems and expertise in network infrastructures such as Routing & Switching Protocols, TCP/IP, DNS, QoS, SIP.
  • Proficient in managing Windows Server, Active Directory, and Session Border Controllers on-premises.
  • Knowledgeable in Hybrid Teams configurations and Direct Routing.
  • Well-acquainted with Microsoft 365 technologies, especially Skype for Business and Microsoft Teams.
  • Familiarity with Teams voice calling plans and subscription models.
  • Experienced in deploying, managing, or supporting Enterprise Unified Communications solutions.
  • Ability to analyze network data using tools like Wireshark or Fiddler for VoIP issue troubleshooting.
  • Skilled in communicating technical issues effectively to both technical and non-technical stakeholders.
  • Excellent organizational, time management, communication, and documentation abilities.

Required Skills (with 5+ years of experience in at least three):

  • VoIP troubleshooting and network technology expertise.
  • In-depth support experience with Microsoft Teams, including the use of the Teams Call Quality Dashboard.
  • Network data analysis for VoIP troubleshooting using tools such as Wireshark or Fiddler.
  • Extensive experience with Windows-based operating systems and applications.
  • Strong troubleshooting and customer-facing IT support capabilities.
  • Experience in enterprise settings, supporting executive-level team members.

Desirable Certifications:

  • Microsoft 365 Certified: Teams Administrator Associate.
  • Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate

Preferred skills: Skype/Teams

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting

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Stelleninformationen

  • Typ:

    Vollzeit
  • Arbeitsmodell:

    Vor Ort
  • Kategorie:

  • Erfahrung:

    2+ years
  • Arbeitsverhältnis:

    Angestellt
  • Veröffentlichungsdatum:

    04 Nov 2025
  • Standort:

    WorkFromHome

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