(Munich) Head of Professional Services – Software / SaaS company

Head of Professional Services – Software / SaaS company

Our client is seeking a Head of Professional Services to lead transformation and growth within a dynamic environment. This leadership position offers the opportunity to shape a core business area, contribute to strategic scaling efforts, and deliver outstanding value to a growing international customer base.

Reporting to CEO.

Responsibilities

• Lead, develop, and inspire a multidisciplinary team of IT consultants and project managers.
• Oversee the execution of complex digital transformation projects.
• Ensure project delivery meets quality, budget, and timeline expectations.
• Enhance and expand the company’s consulting service offerings.
• Cultivate long-term customer relationships and support new business development, including proposal and tender processes.

Qualifications

• University degree in Computer Science, Information Systems, or a related discipline.
• Several years of experience in IT consulting or software / SaaS company.
• Demonstrated success in team leadership and business development within a services or consulting context.
• Proven track record managing large-scale IT projects with a focus on innovation and customer value.
• Excellent communication and interpersonal skills, with the ability to engage stakeholders across all organisational levels.
• Strategic mindset paired with strong analytical capabilities.
• C2 German.

What’s Offered

• A leadership role with strategic influence and creative freedom.
• High-impact projects with established clients.
• Comprehensive professional development and training programs.
• Modern, collaborative workspaces with quality amenities (e.g., refreshments, events).
• A supportive and innovative team culture.
• Environmentally conscious and low stress commuting options.

Additional information

• Seniority level: Director
• Employment type: Full-time
• Job function: Information Technology
• Industries: Staffing and Recruiting

Note: The following items from the original description were removed as they were not part of the core job content (e.g., unrelated job postings and promotional boilerplate): references to AI-enabled advice prompts, social actions, and additional job headlines not specific to this role.

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