OpenStack Engineering Manager

Overview

Join to apply for the OpenStack Engineering Manager role at Canonical. Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. Canonical operates with a globally distributed workforce of 1200+ colleagues in 75+ countries, with very few office-based roles. Teams meet two to four times per year in person to align on strategy and execution. The BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers, including Kubernetes and OpenStack. As a Cloud Engineering Manager for the BootStack team, you will be responsible for managing engineers who oversee day-to-day managed services of customer environments, including customer service management, managed services operations, and ongoing product improvement. Collaboration with customers, product engineering, and operations is critical to success. Location: This is a globally remote role.

Responsibilities

• Manage a growing engineering team to optimise the quality and velocity of both development and operations


• Identify and measure team health indicators


• Implement disciplined engineering and operations processes


• Represent the BootStack team with respect to stakeholders, customers, and external teams


• Ensure proper team focus on priorities, milestones, and deliverables


• Work to meet service level agreements with customer deployments around the globe


• Deliver quality managed services in a consistent, timely manner

Qualifications

• Bachelors (or equivalent) education in a technology field


• Proven track record of professional experience in software delivery using Python, Go, C, C++, Java, or similar and/or managing operations teams


• Proven experience with OpenStack


• Demonstrated strong commitment to testing methodologies and maintainable code quality


• Experience with Linux system administration; Ubuntu/Debian a plus


• Strong communication and cooperation skills


• Experience with agile software development methodologies


• Experience working in and managing distributed teams


• Technical aptitude for understanding complex distributed systems


• Experience with cloud topologies and technologies


• Travel to team and company events and customer meetings, roughly 20% or less

What we offer colleagues

• Distributed work environment with twice-yearly team sprints in person


• Personal learning and development budget of USD 2,000 per year


• Annual compensation review


• Recognition rewards


• Annual holiday leave


• Maternity and paternity leave


• Team Member Assistance Program & Wellness Platform


• Opportunity to travel to new locations to meet colleagues


• Priority Pass and travel upgrades for long-haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

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