Operations Director

We are looking for a highly motivated and experienced Operations Director to lead the deployment of our strategy across all sites in Germany. This role is critical in driving sustainable operational improvements, achieving financial targets, and embedding a culture of continuous improvement and performance excellence. The Operations Director is the line manager for the Site Directors and reports into the Managing Director Germany.

What you’ll do on a typical day

• Lead the Site Directors ensuring delivery of key activities in a timely manner and within budget
• Work closely with the Management Team to ensure the delivery of revenue and profit targets
• Constantly review service performance by the account to ensure that the contractual obligations are being met and the customers are satisfied
• Ensure that the company’s values and vision are achieved through the development of an open, interactive and communicative culture
• Maintain key customer relationships at all levels to ensure the smooth running of the account as well as seeking opportunities for growth
• Identify opportunities to add value to existing operations through innovation, technology and continuous improvement
• Regularly review and define the capability required in the team and generate career progression opportunities for individuals who have the potential to develop

What you need to be successful

• Significant experience of managing complex or prestigious logistics contracts
• Have a proven track record of project management and large‑scale implementations at a senior management level
• Have in‑depth operational understanding of operations and warehousing. Transportation knowledge is a plus.
• Possess strong financial acumen demonstrating excellent budget control
• Have outstanding interpersonal skills, a customer focused approach, and the ability to build strong working relationships with customers
• Be able to understand and analyse complex issues, making effective decisions
• Challenge current ways of thinking in a constant search for improvement
• Possess strong negotiation and influencing skills
• Be able to think strategically and actively contribute to business plans efficiently and effectively
• English and German verbal and written communications skills to work effectively with stakeholders
• Have strong MS Office skills, and be able to pick up new IT systems quickly; ability to analyse data, both financial and operational, recognising trends, anticipating problems and drawing sound conclusions

Unlock the potential of your future!

Your work environment

Working at GXO Logistics means working in a dynamic and international organization. A fascinating environment with plenty of room for personal input and development. Employees at GXO Logistics are in charge of their own success. Whatever your position, you will face new challenges every day, which will enable you to develop optimally. We support you in your development so that you can contribute to the entrepreneurship of our organization.

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