Operations / Services Coordinator / Facilities Coordinator (m/f/d)

Operations / Services Coordinator / Facilities Coordinator (m/f/d)

Join Ingolstadt Village as the Operations / Services Coordinator / Facilities Coordinator (m/f/d). The position is based in Ingolstadt Village .

What you will be doing

• Supervise outsourced Service Contracts – support the facilities maintenance activities on site, work with contracted partners to deliver service obligations for technical, fabric and compliance maintenance. Ensure all service deliverables comply with SOPs, statutory requirements and health & safety guidelines. Follow building regulation guidelines for planned maintenance and asset protection. Verify brand partner compliance with Village rules and access regulations. Report and capture data for BREEAM in-use monitoring.
• General Facilitates Management (Soft Services) – manage the general operations of the Village as Duty Shift Leader when required. Lead shift duties for security, housekeeping, maintenance, landscaping and general works scheduled for the day. Support operational improvement projects to deliver works within timeframes. Identify key stakeholders, professional team and resources for project programme outcomes. Ensure statutory H&S requirements for all projects.

What makes you special

• Previous practical experience in a technical facilities management role is required.
• Experience delivering outsourced services.
• Desirable: Qualification in Facilities management, technical trade or related.
• Ability to understand and manage operational budgets, resources and constraints.
• Strong leadership skills with the ability to motivate and develop front line teams, challenge and positively influence their input on site.
• Self‑motivated, innovative and creative problem solver.
• Very good German and English, any other languages are beneficial.

Benefits

Benefits include generous salary and the Feel Good Programme with lifestyle, physical and mental well‑being benefits as detailed:

• Lifestyle – life assurance, income protection, pension, leisure travel insurance, electric car scheme, discounted shopping portal, discounts across Villages, referral bonus and season ticket loans.
• Physical – private medical cover, virtual doctor support, dental insurance, health screening, cycle‑to‑work scheme, eye care and flu vaccinations.
• Mental – access to professionals, support from trained mental health first aiders, employee assistance programme and free access to Headspace and Thrive.
• Social – yoga classes, summer parties, outdoor team activities, time away from office for special occasions such as birthdays and moving house.

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