Product Area Lead for CRM

We are looking for a Product Area Lead for CRM to join our team.

Key responsibilities

Ensure alignment of product delivery with business strategy, regulatory requirements, and user needs.

Coordinate and supervise cross-squad implementation activities within the Product Area.

Act as product promoters and advocate for products and services within respective IT Product Area, focusing on adoption, education, and showcasing value.

Responsible for providing input about financial and current and future product investments supporting final product pricing model.

Provide input for each team member performance evaluation process focusing on achievements and what needs to be improved.

What we expect from you

Product Management - Strong grasp of product lifecycle, customer journeys, and feature economics.

Proven experience in CRM Strategy and implementation, with deep understanding of customer lifecycle management, segmentation and analytics.

Regulatory & Operational Awareness - Understands local banking regulations and operational constraints.

Delivery Oversight - Familiar with Agile/Safe delivery, backlog planning, cross squad coordination.

Market & Competitive Analysis - Scans industry trends, benchmarks solutions, propose differentiating features.

Frankfurt Office

Quipu's Head Office is established in Frankfurt, while other regional offices are set up around Europe to serve an international market better. Quipu is a member of the ProCredit Group, ensuring the long-term sustainability of all IT operations.

If this role seems like the perfect match for you, we would like to learn more about you.

You can submit your application here:APPLY NOW

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