Product Owner Digital Products (f/m/d)

Product Owner Digital Products (f/m/d)

Placetel Cologne, North Rhine‑Westphalia, Germany

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We are united by one goal: simple communication. Placetel offers AI‑native SaaS communication and CX solutions from the cloud. Over 40 000 business customers use Placetel daily to make calls and collaborate from anywhere.

Overview

As Product Owner – Digital Products you will play a central role in the continuous evolution of our digital sales platforms within our B2B SaaS environment. Your mission: drive growth and customer value through optimized digital customer journeys and strong product ownership of our e‑commerce platforms.

Responsibilities

• Leading digital product management efforts for our e‑commerce platforms and digital self‑service experiences.
• Defining and executing a product vision and roadmap that aligns with our digital growth strategy.
• Taking operational responsibility for managing, optimizing, and scaling our digital e‑commerce infrastructure.
• Driving improvements in UX, content structure, performance, and functionality to enhance traffic, lead quality, and online conversion rates.
• Shaping and improving customer journeys across the full digital funnel, from first touch to transaction.
• Analyzing customer behavior, conversion performance, and user feedback to identify improvement opportunities.
• Collaborating with cross‑functional teams (UX/UI, developers, SEO, analytics, etc.) and managing external agencies to deliver high‑impact projects.
• Partnering closely with stakeholders from marketing, sales, finance, legal, and operations to align priorities and deliver seamless digital experiences.
• Ensuring our e‑commerce stack and processes are scalable, efficient, and technically sound.
• Driving A/B tests and optimization initiatives with a strong data‑driven mindset.

Qualifications

• Bachelor’s or Master’s degree in business, computer science, marketing, digital media, or a related field.
• 5+ years of experience in digital product management or e‑commerce product ownership in a SaaS or B2B context.
• Proven track record of managing and scaling digital products or e‑commerce platforms with significant traffic and revenue impact.
• Excellent analytical and conceptual skills, with a hands‑on attitude and strong business acumen.
• Experience leading agile projects and collaborating with cross‑functional and cross‑organizational teams.
• Strong understanding of UX, conversion optimization, SEO, and digital performance KPIs.
• Confident working with digital analytics and using data to inform decisions and priorities.
• Exceptional project management skills, with the ability to manage multiple stakeholders and timelines.
• Customer‑centric mindset and ability to translate user needs into scalable product features.
• Native‑level German and fluent English, both written and spoken.

Benefits

• Remote‑first setup with flexible working hours and a centrally located office in Cologne’s Südstadt.
• Flat hierarchies, high freedom and ownership, and the stability of a secure role in a forward‑thinking, AI‑driven environment.
• Strong commitment to learning & development with access to trainings, certifications, and personal growth opportunities.
• A welcoming and open culture with regular team events and a collaborative atmosphere.

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