Professional Services Manager

Antal International Network Location Not Available

Stellenbeschreibung:

Our client, a major IT solutions provider for the Health Industry, is looking for a PROFESSIONAL SERVICES MANAGER for its German operations

Role Description:

  • Liability for loss and profit of the Services department for the assigned territory limited to project and application consulting activities.
  • Continuous improvement of team profitability
  • Close cooperation with the sales department in order to secure new sales and technical validation of offers
  • Provide Estimation Effort & Statement of Work for the sales department
  • Deliver contracts on time, on budget and with complete customer satisfaction.
  • Continuously review and optimize quality and procedures by being a source of proposals.
  • Operational and financial monitoring of activities related to projects in the assigned territory.
  • Develop/Improve the professional skills of the teams
  • Team animations.Foster team spirit.
  • Develop a close relationship with clients' management teams.

Responsibilities:

  • Deliver contracts on time, on budget, with complete customer satisfaction and according to contractual obligations.
  • Support the sales department in order to secure new sales.
  • Ensure the technical validation of outgoing offers within its scope according to our ISO procedure.
  • Organize the planning of the planned contractual developments of our products necessary for deployment on time.
  • Manage and monitor the financial, technical and contractual risks of projects within its scope.
  • Be a leader and motivate your team members.
  • Make decisions in consultation with management and implement the decisions that are made
  • Apply the approved project methodology and in accordance with the company's procedures.
  • Ensure the quality, up-to-date and completeness of project-related data in internal management system.
  • Develop and develop close customer relationships.
  • Continuously improve procedures to optimize delivery times and quality
  • Collaborate with development and product teams to improve our products
  • Participate in team and management meetings at the request of the Customer Services Director, the SLT Team or Group management.

Requirements

Knowledge / Skills

  • Knowledge of Laboratory Information Systems (LIS) or Laboratory Information Management Systems (LIMS).
  • Experience in the public health industry.
  • Experience in the field of LIS implementation as a user or as a provider in hospitals or private laboratories.
  • Experience in project methodologies (PMBOK or Prince).
  • Excellent written and verbal skills, including communication with technical and non-technical customers and with employees at all levels of the organization.
  • Excellent motivating skills – able to complete tasks in difficult circumstances.
  • High level of dedication and able to make difficult decisions when necessary.
  • Language Fluent inGerman. 2nd language English or French.

If you don't speak fluently GERMAN, don't apply !

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NOTE / HINWEIS:
EnglishEN: Please refer to Fuchsjobs for the source of your application
DeutschDE: Bitte erwähne Fuchsjobs, als Quelle Deiner Bewerbung

Stelleninformationen

  • Typ:

    Vollzeit
  • Arbeitsmodell:

    Vor Ort
  • Kategorie:

  • Erfahrung:

    2+ years
  • Arbeitsverhältnis:

    Angestellt
  • Veröffentlichungsdatum:

    03 Nov 2025
  • Standort:

KI Suchagent

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