Requirements & AI Automation Engineer (m/w/d)

Your mission

Your Goal:
An AI-native organization where processes are not just digital, but intelligent and self-learning. Today, our Business Support Functions still involve many manual steps – time-consuming, error-prone, and difficult to scale. You will be the driving force that initially takes over these processes yourself to understand them first-hand, and then reimagines them step-by-step using AI and modern automation tools. In doing so, you will transform manual routines into smart workflows, making us faster, more efficient, and future-ready.
Responsibilities

• Take over operational tasks at the beginning to ensure business continuity and gain end-to-end understanding of pain points, variations, and special cases
• Conduct process analysis and modeling in the Business Support Functions (e.g., Finance, HR, Marketing, Sales, Procurement), document current processes, create BPMN diagrams, and define target processes and quality criteria
• Build and prioritize an automation backlog based on business value, complexity, risk, and time-to-value, including measurable KPIs for each use case
• Implement first quick wins through no-/low-code solutions such as macros, RPA snippets, or LLM prompts for partial automation
• Define requirements for custom developments (epics, user stories, acceptance criteria), work with software engineering to implement, manage testing and acceptance, and create documentation and runbooks
• Research, evaluate, and select suitable off-the-shelf solutions considering TCO, security/GDPR compliance, and scalability; run proof-of-concepts and prepare decision templates
• Manage parallel operations of manual and automated processes until defined exit criteria (quality, stability, throughput time) are met; establish fallback and support models
• Roll out automation solutions, train and enable business units, establish monitoring/alerting, track KPIs, and continuously optimize processes
• Coordinate security and data privacy approvals, document risks, and support vendor management
• Facilitate workshops with process owners, business units, IT, procurement, and data privacy teams

Your profile

Basic Qualifications

• 3–5 years of experience as a Requirements Engineer, Business Process Engineer, or in a comparable role
• Strong hands-on mentality with the willingness to perform operational tasks yourself, high attention to detail, and the ability to derive robust automation stories from this experience
• Excellent process analysis and modeling skills, proficient in applying common methods (e.g., BPMN 2.0, UML)
• Experience in workshop facilitation and in clearly specifying requirements.
• Experience collaborating with software developers
• Practical experience using AI tools (e.g., ChatGPT, Langdock) for business automation, including prompt design, guardrails, and evaluation
• Experience with common automation stacks such as RPA/low-code (e.g., UiPath, Power Automate), integration/no-code workflows (e.g., Make, Zapier), or API-based integrations
• Language skills: German at least C1, English at least B2

Preferred Qualifications

• Basic knowledge of SQL or Python
• Experience in process mining
• Experience in buy-vs-build decision-making, considering TCO, risk, and time-to-value
• Proven experience in evaluating and integrating off-the-shelf software solutions
• Experience in creating runbooks, documentation, and training materials

Why us?

• Hands-on experience: We give you autonomy and encourage independent work with a high degree of responsibility and varied tasks
• Fast personal and professional growth: We cover all costs for further training, certifications, and on-the-job learning so you have everything you need to grow yourself and the company together
• Attractive compensation: Receive a competitive salary package that reflects your valuable contributions to our mission
• Start-up-like culture: Grow in a very open and friendly, start-up-like atmosphere with lots of freedom and opportunities for creative input and innovation
• Flexible work location: Choose your ideal work setting – whether remote from the comfort of your home or in our modern office at Gärtnerplatz in Munich – and tailor your workspace to your personal and professional needs
• Flexible working hours: Enjoy the flexibility to start your day earlier or later, with working hours that fit your lifestyle and allow you to balance work and personal commitments effectively
• Professional development: Deepen your expertise and qualifications in the relevant areas of your role
• Full-time or part-time: You decide – we’re flexible (full-time preferred).
• Employee benefits: Free Wellpass membership and 30 days of annual vacation (full-time), among others

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