Retail Team Lead - Fully Remote

About The Job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Retail Sales Supervisor

Type: Independent Contractor
Compensation: $40–$55/hour
Location: Remote
Duration: 6 weeks
Commitment: 20–40 hours/week

Role Responsibilities

• Write tasks and scenarios reflecting real-world retail sales supervision based on professional experience.
• Create realistic situations involving team scheduling, sales floor management, employee training, customer service oversight, and performance evaluations.
• Develop scenarios for handling customer complaints, managing inventory discrepancies, coaching underperforming staff, opening and closing procedures, resolving employee conflicts, and meeting sales targets.
• Review and evaluate AI responses to retail supervision queries for accuracy and professional standards.
• Provide detailed feedback on retail sales supervision scenarios to improve AI training.

Qualifications

Must-Have

• 4+ years professional experience as a retail supervisor, assistant manager, department supervisor, or team lead in retail trade.
• Demonstrated professional recognition and management responsibilities.
• Proficient with using computers and navigating various software systems.
• Excellent written communication with strong grammar and spelling skills.
• Pass video interview, background check, training, and qualification quiz.

Preferred

• 14 years experience preferred.

Start Date

Immediately; applications reviewed on a rolling basis.

Compensation & Legal

Hourly compensation, paid weekly via Stripe Connect.
Payments based on services rendered; contractors maintain full control over their work schedule and methods.

Application Process (Takes 20–30 mins to complete)

Applications reviewed continuously; shortlisted professionals will be contacted for next steps.
Typical response time: within one week of submission.

Resources & Support

For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome/welcome
For any help or support, reach out to: [email protected]

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.