Stellenbeschreibung:

What You'll Do:
• Provide dedicated technical support during pre-sales and implementation phases, ensuring that client queries are addressed promptly and accurately.
• Engage directly with clients, especially large enterprises, to build trust and credibility by demonstrating deep technical knowledge.
• Collaborate closely with product managers and engineers to stay updated on the latest product developments and ensure seamless communication between teams.
• Address complex technical issues that arise during sales and deployment, ensuring that solutions are implemented efficiently and effectively.
• Identify and implement process improvements to enhance the efficiency of the sales and deployment processes.


You Should Apply If:
• You have a strong technical background with experience in software engineering, systems engineering, or a related field.
• You have proven experience in a client-facing technical role, preferably within the tech industry.
• You have excellent problem-solving skills with the ability to address complex technical issues quickly and effectively.
• You have strong verbal and written communication skills and can explain technical concepts to non-technical stakeholders.
• You enjoy working collaboratively with cross-functional teams, including product managers, engineers, and sales teams.
• You have a self-starter mindset, meaning you can proactively identify issues and opportunities and tackle them without being told to do so.