SAP S/4HANA Service Consultant (f/m/x)

Overview

Welcome to ZEISS – a company that combines innovation and responsibility! Our corporate functions are diverse and make a decisive contribution to the strategic orientation and sustainable success of ZEISS.

Your Role

As an SAP S/4HANA Service Consultant for the Service to Customer (S2C) area you will be responsible for our service processes and the Solution Architecture in SAP S/4HANA (Inhouse Repair, Returns Management, CRM Integration, …).

Additionally you will shape our SAP S/4HANA solution to perfectly support our global service processes. An exciting transformation project awaits you, involving the transition from the existing SAP ECC to SAP S/4 HANA. In this role, you will primarily contribute to the development and implementation of the global template and work in a service hub for the rollout.

Furthermore you will

• Actively contribute on our global transformation program from SAP ECC to SAP S/4 HANA and support the standardization and simplification of our global process landscape

• Be the central IT contact person for our business groups in the service area (Inhouse Repair, Returns Management, CRM Integration, …)

• Work closely with the business groups to collect, review, and prioritize business needs in the service area for our ongoing SAP S/4 HANA implementation

• Coordinate the implementation with the relevant parties

• Be in close coordination and collaboration with our internal and external consultants in a dynamic project environment

• Work on the integration of our S/4HANA service processes such as logistics, controlling, billing and CRM integration

Your Profile

• You have a degree in business informatics, business administration or a similar subject area

• You already have profound knowledge of sales and services processes, like service planning and execution, inhouse repair or returns management

• You have already experience in the implementation and customization of sales and service processes in SAP S/4HANA

• You are familiar with SAP customizing

• You have a strong ability to work in an international and cross-functional team, paired with a consulting orientation and good communication skills

• Knowledge in the related processes such as logistics execution, sales and distribution, controlling, procurement or CRM (SAP / Salesforce) are a plus

• You speak English fluently

Your ZEISS Recruiting Team:

Mrs. Selina Riccio

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