Security Services Field Success Representative

Stellenbeschreibung:

Overview

Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently and transform in a dynamic market. Learn more at

Security Services Field Success Representative

Location: UK-United Kingdom - Remote

Time Type: Full time

Job Category: Sales

Responsibilities

Provide pre-sales technical support and assist sales staff in selling Managed and Advanced Support services for cybersecurity products.
Facilitate the onboarding of new customers by acting as a liaison between the Arrow sales and services delivery teams.
Answer routine technical questions about Managed and Advanced Support services for resellers and Arrow sales representatives.
Act as an internal/external escalation point in case of delivery issues related to Managed and Advanced Support services.
Be responsible for EMEA-wide activities with an additional focus on a specific list of countries.
Participate in a sales compensation plan; a portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.

What we are looking for

Sound comprehension of prevalent security architectures and solutions (e.g. endpoint protection, email security, web/network protection, zero-trust network access).
Ability to articulate the primary benefits for the end-user and the main challenges encountered with these solutions.
Technical and sales acumen; the ability to work independently with minimal guidance.
Acts as an informal resource for colleagues and identifies/key issues from partial/conflicting data.
Takes a broad perspective to problems and spots new, less obvious solutions.
Good level of English proficiency is mandatory; German language proficiency would be a distinct advantage.

What is in it for you?

Competitive and attractive employee compensation package
Reliable and trusting work environment
Cooperative team with flat structures and open communication
Professional and personal development

Equal Opportunity Notice: Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons.