Senior Account Manager (m/f/d)

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EPAM is looking for a Senior Account Manager with expertise in IT and software engineering services to join our team in Germany.

In this role, you will collaborate with best-in-class engineering, digital innovation and design teams who will support you in shaping product vision and delivering impactful results for our clients.

As a Senior Account Manager, you will play a pivotal role in driving the success of key accounts with a focus on commercial management, business development and delivery governance .

Responsibilities

• Act as a trusted advisor, providing clients with insights into the latest technology trends to support their strategic goals
• Collaborate with cross-functional teams to deliver technology-driven transformation projects across various industries
• Identify, generate and assess new business opportunities with support from sales and pre-sales teams, create compelling proposals and presentations, establish senior relationships and help close deals
• Shape and scope IT engagements, establish optimal operating models and project team structures, own transitions from sales to delivery and ensure seamless execution
• Stay informed on emerging industry trends, unique market challenges and opportunities to guide clients through business and digital transformation
• Build and maintain strong senior-level relationships with clients, external partners and internal teams to drive growth and long-term partnerships
• Align with business unit goals to support revenue and profitability targets
• Oversee contract negotiations and manage pipeline forecasting to ensure predictable delivery and revenue flow
• Drive account planning activities to identify growth opportunities and define strategic initiatives with clients
• Support and mentor junior account managers and delivery teams to build a culture of client-centricity and operational excellence

Requirements

• Proven track record in roles such as client engagement management, delivery partner, client partner or account management for software engineering and digital transformation services
• Demonstrated success managing client engagements in dynamic environments, ensuring projects meet expectations and deliver measurable value
• Strong understanding and hands-on experience with IT services delivery, working closely with engineering and design teams
• Background working with clients in automotive or manufacturing sectors is an advantage
• Experience managing client expectations across delivery and commercial topics with confidence and professionalism
• Strong problem-solving and creative-thinking abilities with a consulting mindset
• Entrepreneurial spirit with experience in P&L ownership and driving business growth through add-on sales and close client management
• Ability to engage with and earn credibility from senior executives, influencing decision-making processes
• Ability to speak German & English to a fully fluent level is mandatory for this role

We offer

• 30 days holiday per annum
• Company Pension Scheme
• Regular performance assessments
• Fitness-First Black Membership
• Employee Stock Purchase Plan (ESPP) (subject to certain eligibility requirements)
• Unlimited access to LinkedIn learning solutions
• Friendly and enjoyable working team
• Regular corporate and social events
• Flexible and remote working opportunities
• Award-winning workplace: Recognized by Kununu (Top Company 2022–2025), Glassdoor (Best Places to Work 2023–2024) and the NewWork Business Award 2025 for outstanding culture, innovation and employee satisfaction
• *All benefits and perks are subject to certain eligibility requirements

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development, Information Technology, and Engineering

• Industries

  Software Development and IT Services and IT Consulting

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