Senior Account Manager (m/f/x)

Overview

JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries.

Our 1,200+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses.

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We are looking for a proactive Senior Account Manager to independently manage and grow our strategically important existing clients in the DACH region. In this role, you will act not as a traditional salesperson but as a Trusted Advisor who deeply understands the complex challenges our clients face. You will collaborate closely with them to develop sustainable solutions focused on supply chain management, quality assurance, and process optimization.

Principal Responsibilities

• Independently manage and expand key accounts (upselling, cross-selling, and new business development)
• Develop and implement strategic account plans in close coordination with internal departments
• Analyse customers’ business processes and prepare decision-making proposals for management and specialist departments
• Advise customers at eye level on topics such as supplier management, supply chain collaboration, and quality processes
• Take responsibility for the entire sales process — from proposal preparation and contract negotiation to successful closing
• Participate in tenders and represent the company at trade fairs, customer events, and industry conferences

Position Requirements

• Successfully completed a degree, ideally in business, engineering, or a related field
• At least 3 years of experience in B2B sales of complex solutions (SaaS/software or process-oriented services)
• Experience with business processes in procurement, supply chain, or quality assurance in industrial and manufacturing clients is an advantage
• Strong consulting skills rather than pure sales: You are able to strategically understand customer needs and translate them into viable solutions
• Analytical and strategic thinking combined with assertiveness and strong self-initiative
• Excellent written and spoken German and English skills
• Willingness to travel approximately 20–30%

What We Offer

• An international SaaS environment with an open and dynamic company culture
• 100% home office option within Germany
• Short decision-making processes and plenty of room for initiative and ideas
• A positive work environment within a motivated team

Our values

• Be Collaborative: Promote mutual respect, work productively with others, and share responsibility for success
• Be Accountable: Own your actions, learn from challenges, and stay proactive to achieve results
• Be Adaptable: Embrace change, encourage innovation, and stay effective through significant transitions

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