Senior Commercial Operations Manager - Remote (m/f/d)

2trde WorkFromHome

Stellenbeschreibung:

Senior Commercial Operations Manager - Remote (m/f/d)

Join 2trde as a Senior Commercial Operations Manager and lead the end‑to‑end commercial processes across wholesale, auction, and fulfillment operations. In this remote role, you will drive operational excellence, data‑driven decision making, and cross‑functional alignment to maximize revenue and streamline workflows.

Responsibilities

Lead commercial operations across sales, wholesale, auctions, and fulfillment services, ensuring teams meet performance goals and follow established processes.
Develop and implement strategies to optimize CRM systems, auction platforms, and fulfillment workflows for efficiency and scalability.
Oversee pipeline management, forecasting, performance reporting, and KPI tracking.
Coordinate cross‑functional teams (Sales, Marketing, Logistics, Finance) to align commercial strategies with operational execution.
Drive accountability with clear KPIs, regular performance reviews, and maintain data accuracy.
Manage cross‑border payment processes, documentation, and logistics to ensure smooth international transactions.
Identify opportunities to improve operational efficiency, reduce friction, and scale business processes.
Mentor and guide sales and operations staff, fostering a culture focused on measurable outcomes, process consistency, and transparent reporting.

Qualifications

5–8 years of experience in sales operations, commercial operations, or business operations, preferably in fulfillment‑heavy businesses.
Proven leadership experience managing performance‑driven sales or operations teams with clear targets and measurable KPIs.
Advanced analytical skills; proficient in CRM systems and reporting tools.
Practical leader with strong problem‑solving skills and the ability to implement efficient processes.
Highly organized, detail‑oriented, and capable of managing multiple priorities in a fast‑paced environment.

Diversity & Inclusion

2trde stands for equal opportunities as an employer. We welcome and value diversity and are committed to creating an inclusive environment for all employees, regardless of age, color, national origin, race, religion, sex, sexual orientation, gender identity, or other protected characteristics.