Senior Consultant, Business Process Excellence & AI

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.

The Team:
Celonis Services is a strategic services organisation that focuses on the technical aspects of our customers' journeys as well as generating tangible business value during the engagements. It includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations, maximizing business value and driving product adoption for our customers.

The Role:
As a Senior Consultant, you will accelerate our customers' digital transformation journeys and contribute to Celonis' global growth. Your business process expertise will be central to this role, helping organisations in industries such as financial services, insurance, and the public sector optimise back-office functions like Procure-to-Pay (P2P), Order-to-Cash (O2C), Record-to-Report (R2R), Claims Management, and Case Handling.

You identify our customers' strategic priorities and develop data-driven process insights using SQL and create complex data models to ensure that customers receive maximum value. You leverage the newest features and functionalities of the Celonis software, such as Process Analytics, Process Automation, Artificial Intelligence (AI) and Machine Learning (ML).

The work you'll do:

• Lead and drive the implementation process while delivering exceptionally high levels of service to ensure the optimal solution for our customers with our Celonis technology
• Analyse and optimise processes such as Finance, Procurement, O2C, R2R, Claims, and Case Handling
• Transform the customer's data using SQL to create the data model for your process analysis
• Design and implement innovative analyses and operational apps and enrich them with AI or Machine Learning algorithms to make the customer's processes transparent and automated
• Analyze the data to identify process inefficiencies and understand the root causes to jointly suggest approaches to overcome them
• Quantify the business and financial potential and present the most relevant KPIs and improvement areas to the management
• Translate business requirements into technical specifications
• Conduct value workshops to develop business cases and align measures to improve process inefficiencies
• Set the foundation of the path-to-value to make the long-term customer success journey happen

The qualifications you need:

• Experience : 3+ years in IT consulting, management consulting, process improvement, or a related field
• Industry focus : Ideally experience in financial services, insurance, or the public sector
• Technical skills : Proficiency in SQL (or another programming language such as Python, R, Matlab). Familiarity with AI/ML and their application to process optimization is a strong plus
• Languages : Strong communication skills in German and English, with the ability to work effectively with technical and business stakeholders
• Mindset : Business-focused, visionary, and eager to combine process expertise with technology to deliver customer impact
• Analytical ability : Excellent problem-solving skills, structured, and quick to adapt
• Education : Degree in Business Informatics, Computer Science, Information Systems, Economics, Mathematics, or a related field

What Celonis Can Offer You:

• Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business.
• Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities.
• Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more.
• Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs.
• Connect and Belong: Find community and support through dedicated inclusion and belonging programs.
• Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.
• Collaborate Globally: Join a dynamic, international team of talented individuals.
• Empowered Environment: Contribute your ideas in an open culture with autonomous teams.

About Us:
Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation.

Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that "The Best Team Wins". We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.

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