Senior Creative Services Project Manager (all genders) - Zalando Fashion Studios

THE ROLE & THE TEAM

As part of Zalandos Content Solutions Team the Creative Services team is specialised in developing and managing creative services and delivering creative projects for brand partners and internal stakeholders.

Thus we are looking for a Senior Creative Services Project Manager to grow our Creative business by handling strategic creative campaigns and help our partners to achieve long-term marketing success by offering holistic tailored solutions. In this role you will be a part of the Creative Services Team responsible for managing various types of creative projects and have the opportunity to gain experience in managing projects for Zalando and partner brands.

WHAT WED LOVE YOU TO DO (AND LOVE DOING)

Youll own and lead projects by steering multiple internal teams and external stakeholders, organise and prioritise tasks and team efforts accordingly, and ensure the project is delivered on time and within budget.

Youll communicate effectively throughout the project lifecycle, including preparing updates for senior management and mentoring junior team members.

Youll lead and collaborate closely with all stakeholders, particularly the creative and production teams, to execute complex creative content productions (including images, videos, etc.) and mentor junior team members.

Youll resolve issues that can cause delays, conflicts, and other challenges in meeting project requirements and manage crisis situations when needed, escalating as appropriate.

Youll hold workshops and retrospective meetings to enable and strengthen collaboration, as well share best practices and knowledge to strengthen our creative project management.

Youll strive to ensure the highest quality in delivery by aligning timelines and strategies, optimising ways of working and processes for efficiencies by working closely with leadership teams.

WED LOVE TO MEET YOU IF

You bring more than 6-7 years of experience in client-facing roles as freelancer or within a creative agency or production company, preferably in fashion and lifestyle and digital advertising.

You have knowledge in the area of content and creative production (digital, offline, etc.) processes.

You have a hands‑on mentality, enjoy working in a fast‑paced environment dealing with many topics simultaneously, and always thrive to find the best solution in the shortest possible time.

You can work independently as well as within a team environment.

You have strong communication and interpersonal skills with the ability to network, collaborate, and independently resolve conflicts in challenging situations.

You have a degree in marketing communication, multimedia production, or similar fields and are fluent in English.

OUR OFFER

Zalando provides a range of benefits. Ask your Talent Acquisition Partner to learn more about what we offer.

• Employee shares program
• 40% off fashion and beauty products sold and shipped by Zalando
• 30% off Zalando Lounge discounts from external partners
• 2 paid volunteering days a year
• Hybrid working model with up to 60% remote per week; actual practice is up to each team to best support their collaboration
• Work from abroad for up to 30 working days a year
• 27 days of vacation a year to start
• Relocation assistance available (subject to prior agreement)
• Family services including counselling and support
• Health and wellbeing options (including Gympass)
• Mental health support and coaching available
• Drive your development through our training platform and biannual peer‑to‑peer review

INCLUSIVE BY DESIGN

At Zalando our vision is to be the leading pan‑European ecosystem for fashion and lifestyle e‑commerce – one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need so we can best support and assist you throughout the hiring process.

Employment Type: Full‑Time

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