Senior Customer Delivery Management (m/f/d) for Vantage Towers

Expert Customer Delivery Management (m/f/d) for Vantage Towers

Join to apply for the Expert Customer Delivery Management (m/f/d) for Vantage Towers role at Vantage Towers

Location: Düsseldorf (Germany)

At Vantage Towers, we’re on a mission to power Europe’s sustainable digital transformation. As a leading tower company, we’re ushering in an era of technology-driven advances to help connect people, businesses, and internet-enabled devices like never before. We combine the scale, stability and quality of our tower network with the agility, optimism and energy of a start-up.

As a young TowerCo, we have already achieved strong results with a continued focus on accelerating growth and a special emphasis on sustainability. You’ll work in a dynamic and multicultural environment that embraces open communication, collaboration and teamwork. If you’re ready to take responsibility and shape the future of telco infrastructure with us, let’s level up in your career – together.

Your Contribution

• You act as the interface between Operations and our customers.
• You create and validate business cases.
• You prepare the implementation of new services.
• You track and ensure that customer- and contract-specific commitments and key performance indicators are met (Post-Sales Delivery Management).
• You ensure that revenue targets, relevant market shares, and net margin contributions are achieved.
• You build strong customer relationships to identify and develop new revenue opportunities.

What makes you stand out

• A successfully completed degree in Business Administration, Engineering, or a related field
• At least 5 years of professional experience in telecommunications or related industries (marketing, finance, strategy, consulting)
• Experience in project management
• Ideally, experience in strategy and business development in the telecommunications sector and/or in strategic key account management
• A high sense of quality and responsibility, as well as the ability to present complex topics and relationships in engaging presentations
• Fluent German and English skills, both written and spoken (C1 level according to CEFR)

What we offer

• A diverse, multicultural setup based on our values – accountability, respect, teamwork and trust – with the opportunity to shape the organisation
• An attractive salary package
• A company car that you can also use privately (incl. fuel card)
• Maximum flexibility: hybrid working model (regular schedule or part-time options, at least 30 hours). You can even work from other EU countries for up to 20 days per year
• Free home office equipment: laptop, mobile phone, monitor, keyboard, mouse, headset and desk chair
• Full-Flex credit: discount on private internet costs and mobile products
• 30 days of holiday with the option of 10 additional days against salary waiver
• Support during parental leave for work-life balance
• Extensive learning opportunities and support for professional and personal development
• Subsidized company pension scheme, bike and car leasing, fitness and health offers, access to corporate benefits and international career opportunities

Interested? Send us your CV with your desired salary . Depending on the role, we generally invite you to two rounds of interviews before you receive your offer.

Seniority level : Mid-Senior level

Employment type : Part-time

Job function : Other

Industries : Telecommunications

#J-18808-Ljbffr