Senior Field Service Specialist (m/f/d)

Overview

Join to apply for the Senior Field Service Specialist (m/f/d) role at Medtronic .

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

This position is based primarily in Germany and also covers other European markets and will be a remote role. Travel to Medtronic locations may be needed to attend meetings from time to time. There is a facility-based immunization requirement for this position; full Measles immunization is a requirement to fill the open position.

Responsibilities

• Perform site assessments, installations, inspections, verifications, corrective and preventive maintenance to ensure successful implementations of Affera equipment.
• Maintain and submit technical records as per regulatory requirements.
• Input to technical knowledge base and disseminate knowledge of our products to Sales and Clinical teams.
• Input to service processes to ensure continual improvement and evolution of the Field Service organization, including development and maintenance of Service documentation and procedures.
• Participate in the development and delivery of technical training to distributors, partners, agents and technically qualified representatives of the customer base.
• Facilitate the smooth transfer of new products into commercial launch by participating in all stages of the design transfer into commercial production.

Required Knowledge and Experience

• Technical education, such as a degree in biomedical engineering or similar background.
• Around 5 years’ experience in field engineering maintenance in medical devices, aerospace, or other highly regulated environments (medical devices desirable).
• Ability to troubleshoot problems and technically diagnose medical equipment.
• Flexibility to travel frequently – the majority of the role will be traveling.
• A strong working knowledge in German and English.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive salary and flexible benefits package. A commitment to our employees lives at the core of our values. We recognize their contributions. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. Learn more about our business, mission, and our commitment to diversity here.

#J-18808-Ljbffr