Senior IT System Administrator / Senior IT Service Manager (m/f/d) in Quantum Computing Start-Up

Your role
As Senior IT System Administrator / Senior IT Service Manager (m/f/d) at Kipu Quantum your mission will be to improve and maintain our IT landscape according to the needs of our fast-growing agile company. This role will involve managing and maintaining our IT systems, providing technical support to our team, and implementing IT policies and procedures to enhance efficiency and security.

Your responsibilities

• Enterprise Architecture: Strategic alignment of our IT landscape as well as introduction and establishment of IT Service Management
• User Life-cycle management: Administration of user accounts, devices, permissions, access rights, and related software, including troubleshooting and resolving technical issues (1st & 2nd Level)
• Infrastructure Management: Monitor system performance and ensure the reliability and availability of our IT services
• Security Measures: Design, implement, and maintain robust security measures to protect the company's sensitive data and IP, including regular system backups and disaster recovery operations
• Incident Response and Disaster Recovery: Develop and implement plans for incident response and disaster recovery in the event of a security breach or other IT-related emergencies
• Implement projects: Drive IT projects to enhance enterprise architecture and improve IT services
• Training and Awareness: Educate employees about best practices for effective IT use and IT security
• IT Service Management: Ensure the continuous improvement of IT services and maintain documentation of IT systems, processes, and procedures
• Compliance Management: Stay up to date with relevant industry regulations and compliance standards related to data security and privacy (e.g., GDPR, ISO 27001)

Your profile

• Professional training or studies in Computer Science, Information Technology (IT), Network & System Administration or a related field, or comparable qualifications
• Significant years of experience in IT project management and IT service management; Experience with methods and tools, ideally in an agile environment
• Professional skills in IT-Network, IT-Security, Server and Database Administration, especially in Apple ecosystem (installing, deploying, configuring, and administering macOS 12+, iOS / iPadOS clients)
• Knowledge of job automation, integration, or workflow management techniques and solutions
• Experience with IT service frameworks (e.g. ITIL)
• Proven experience in driving IT projects and enhancing enterprise architecture
• Experience in the administration of MS365 environments, Okta and SSO configurations to clouds such as GCP, AWS, Azure would be an advantage
• Effective communication and interpersonal skills
• Analytical thinking, problem-solving skills, and a high degree of independence
• True startup mindset; hands-on, driven, resilient. As we are a young venture, we all must wear different hats and contribute to different aspects of the business
• Excellent command of English is necessary, and German is a big plus

Why join us?
At Kipu Quantum, you have a unique opportunity to shape the future of technology by contributing to one of the most exciting startups in quantum computing. Your work will have a lasting impact as we tackle groundbreaking challenges and redefine what is possible in this cutting-edge field
We pride ourselves on fostering a collaborative, international culture where openness, transparency, and innovation thrive. Here, you will be part of a team that genuinely cares about our work and each other
Your growth matters to us. With ample opportunities for individual development, you can sharpen your skills, advance your career, and explore new horizons within a fast-paced and supportive environment
Enjoy the flexibility to balance your professional and personal life with our adaptable working hours and remote-friendly options
We also believe in making work life enjoyable. From regular team events that foster connections to perks like contributions toward public transport or shopping vouchers, international remote work opportunities, 30 vacation days per year and more, we are committed to creating a workplace where you can thrive

Is this you? We hope so!
Are you confident that our mission can’t succeed without YOU on board? Don’t hesitate - submit your application today using our online application form! Be sure to include your CV (in English or German), your salary expectations, and your earliest possible start date. Have questions or want to discuss the role in more detail? Reach out to Svenja Anderer, our Lead People & Culture at Kipu Quantum. We’d love to hear from you!
WEB. https://kipu-quantum.com/career/
MAIL. [email protected]
MOBILE. 0049 172 399 5868
KARLSRUHE OFFICE. Kipu Quantum GmbH, Roonstraße 23a, 76137 Karlsruhe
BERLIN OFFICE. Kipu Quantum GmbH, Greifswalder Str. 212, 10405 Berlin

About Kipu Quantum
Kipu Quantum is a German startup focused on quantum computing, with offices in Karlsruhe and Berlin. We specialize in developing quantum algorithms tailored for specific applications and hardware. Our solutions help various industries, including pharmaceuticals, chemicals, logistics, and finance, to tackle complex problems using existing quantum hardware. We aim to make practical quantum computing accessible by significantly reducing the time needed to achieve quantum advantage for real-world applications.
In December 2023, Kipu Quantum secured €10.5 million in seed funding, led by HV Capital and DTCF (DeepTech & Climate Fonds), with participation from Entrada Ventures, Quantonation, and First Momentum Ventures. This funding will support the development of our hardware-specific quantum algorithms and accelerate the commercialization of our quantum solutions.