Senior Manager Product Returns (m/f/d)

Your Tasks

• Define and execute the product vision for returns management, aligning with enterprise OKRs and sustainability goals.
• Transform Value Stream objectives into measurable product outcomes for warehouse processes supported by BlueYonder WMS
• Define tactical roadmap and strategy for BlueYonder implementation
• Drive product vision aligned with Value Stream objectives
• Balance business requirements with technical demands
• Develop and implement blueprint processes
• Build and maintain relationships with senior business stakeholders
• Coordinate cross-functional collaboration between product team and business units
• Gather and align requirements with stakeholders on operational level
• Ensure transparent communication flow across all stakeholder levels
• Identify opportunities to streamline warehouse processes through WMS best practices
• Maintain and prioritize the product backlog with focus on warehouse processes
• Work daily with delivery teams on user stories, refinements, and planning meetings
• Monitor delivery KPIs and ensure quality of implementations
• Guide development from concept through launch
• Ensure deliveries meet set product goals and business requirements

Your Profile

• Graduation in Supply Chain Management, Business administration, Informatics or comparable qualification
• Proven hands-on experience in warehouse management systems
• Experience in automated warehouse environments
• Solid understanding in agile methodologies (SCRUM/Kanban) and proficiency with JIRA/Confluence
• Deep understanding of warehouse processes, warehouse automation and Warehouse Management Systems
• Strong analytical mindset with ability to translate complex business requirements into technical solutions
• Excellent stakeholder management and communication skills in English (German is a plus)
• Impact-driven personality with hands-on mentality and ability to manage multiple priorities effectively

About Us

MediaMarktSaturn is Europe’s leading consumer electronics retailer. It sees itself as a partner, daily companion and navigator for its customers in the digital world. Its over 1,000 MediaMarkt and Saturn stores are closely integrated with their online shops. MediaMarktSaturn has a total headcount of more than 50,000.

MediaMarktSaturn Technology is working to make Europe’s number-one consumer electronics retailer the technology leader in its industry. To this end, several hundred developers, UX designers, product owners and system architects using state-of-the-art technology work hand in hand with business owners in agile teams to develop customer-focused technology solutions for more than 6 million customers every day in 11 countries.

We are looking for a Product Manager to drive excellence in retail operations by leading the implementation and optimization of warehouse capabilities within our BlueYonder WMS environment.

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