Senior Quantitative User Experience Researcher (Frontend) (Bangkok-based, Relocation provided)

Senior Quantitative User Experience Researcher (Frontend) (Bangkok-based, Relocation provided)

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration.

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.

As a Senior Quantitative User Experience Researcher, you will have a key role in defining the future of our products that reach millions of customers. You will conduct research end-to-end for high impact, lead stakeholders to the best collaboration with research for their goals, and initiate research efforts serving Product Vertical goals.

Qualifications:

• Masters Degree or PhD or equivalent experience in Computer Science, Human-Computer Interaction, Information Science, Psychology, Social Science, or any related field.
• 10+ years of relevant experience in consumer-facing business domains.
• Expert in Quantitative research.
• Experience with Qualitative and user-centered design methods.
• Comfortable with planning, scoping, conducting, analyzing and communicating research.
• Experience in evaluating, negotiating, and working with external research vendors.
• Able to describe user problems and business opportunities to a variety of stakeholders.
• Ability to demonstrate critical thinking beyond business requests.
• Great storyteller and communicator, able to speak fluently to business people, product teams, designers, engineers, and other stakeholders.
• Enjoys collaborative work in a dynamic, data-driven, and creative environment.

Responsibilities:

• Conducts research end-to-end for high impact, leading stakeholders to the best collaboration with research for their goals.
• Initiates research efforts serving Product Vertical goals in the medium- and long-term given a well-informed understanding of the business.
• Formulates programmes of study and cumulative knowledge sharing relevant to the strategic objectives of their teams.
• Leads projects that are collaborations with other stakeholders.
• Accounts for the pros and cons of various research methodologies, and mentors others the use of techniques and tools for high-quality execution.

We are an equal opportunity employer and welcome applications from all qualified candidates. At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation.

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