Senior Solution Sales Executive, ITSM & ESM, DACH (German speaking)

At Atlassian, we hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually as part of being a distributed-first company. We can hire from anywhere in Germany for this role.

Overview

Atlassians can choose where they work – in an office, from home, or a combination of the two. This role supports our mission to help customers compete and win in the modern, digital economy within a multi-billion-dollar, fast-growing software business that serves thousands of customers and partners worldwide.

Responsibilities

Our Strategic Solution Sales team builds and implements an effective sales strategy. They drive the adoption of select products and services to our largest customers. The Enterprise Solution Advocate will champion our customers, provide feedback to product and engineering teams, and help optimise the customer experience. They will lead a territory comprised of named accounts and a geographic region, often working closely with our own Strategic Account Managers, Solution Engineering, Channel Partners, Product and Marketing teams.

In This Role, You\'ll Get To

• Define and implement a clear vision for your territory and plan/communicate regularly on funnel/account/territory status, resource requirements, challenges, and successes.
• Work in a team environment with other parts of the Atlassian organisation (channel managers, SEs, inside sales, marketing, services, support, product management, and finance/legal) to ensure prospects are fully educated on the benefits of ITSM and Atlassian’s technology offering, as well as what it takes to guarantee success in service transformations.
• Partner with Atlassian partner management and collaborate with partners ranging from large IT service providers to other sales and service firms.
• Regularly leverage tools and technology – Salesforce, G-Suite, Slack, Zoom – to work effectively both virtually and on-site with customers.
• Demonstrate unselfish leadership and help Atlassian continuously improve our ability to serve our marketplace.
• Be committed to the customer and deliver value throughout the engagement.

Qualifications

On your first day, we expect you to have:

• Proven track record of over-plan sales achievement.
• Experience selling into enterprise accounts
• ITSM/ESM sales experience is important in this role
• A history of working effectively in multi-channel, multi-product firms where internal/external bridge-building and partnering is essential
• Mastered executive communication, and comfortable working with technology evaluation and procurement teams
• Coachable, confident, and focused on achieving the best for customers
• Strong customer advocacy and ability to turn customers into enthusiastic references
• High sense of responsibility and accountability with a relentless drive to get things done
• Fluent German and English language skills

Our Perks & Benefits

Atlassian offers a variety of perks and benefits to support you and your family, including health coverage, paid volunteer days, wellness resources, and more. Visit go.atlassian.com/perksandbenefits to learn more.

About Atlassian

At Atlassian, we are motivated by a common goal: to unleash the potential of every team. Our software helps teams around the world collaborate and achieve together. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. All information will be kept confidential according to EEO guidelines. We can support accommodations or adjustments at any stage of the recruitment process—inform our Recruitment team during your conversation if needed. To learn more about our culture and hiring process, visit go.atlassian.com/crh.

#J-18808-Ljbffr