Senior Solutions Engineer

About Staffbase

We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI-native Employee Experience Platform. Our industry-leading and award-winning agentic AI communications channels - intranet, employee app and email solutions - create engaging experiences that connect and empower employees.

Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, Tokyo, Prague, and Minneapolis–St. Paul, our diverse team of 750+ employees supports 2,000+ customers—reaching over 16.4 million employees—in transforming their employee experience.

We are proud to be a Unicorn company—privately valued at over $1 billion—demonstrating strong growth, innovation, and lasting impact in our industry. Together, we're shaping the future of workplace communication.

We are seeking a talented and experienced Senior Solutions Engineer to join our dynamic team. As a Senior Solutions Engineer at Staffbase, you will play a crucial role in understanding our clients' needs, architecting solutions, and ensuring successful implementation of our employee communication and engagement platforms. This is a unique opportunity to work with cutting-edge technology and collaborate with clients across various industries.

What you'll be doing

Collaborate with Account Executives to build and deliver engaging demos to prospective customers that spark excitement
Work with prospective customers to find the best technical setup for their internal communications needs and remove technical obstacles to winning deals
Run technical evaluations of the Staffbase platform and consult on different integration methods
Consult prospects regarding our APIs, our architecture recommendations and implementation approaches
Crafting and building RFP response documents which position the Staffbase product in the best possible manner
You're interfacing between sales and product to always have cutting edge industry and product knowledge and inform the product development with learnings from our prospects.
As a Senior Solutions Engineer you're a role model and mentor to less experienced Solutions Engineers on the team, lead by example, and have an impact on how Solutions Engineers play a role in the broader sales process.

What you need to be successful

University degree in information science, Information Systems, Business Engineering, or equivalent technical work experience
5-10 years of experience in a similar role (SaaS pre-sales/solutions engineering/solutions consulting)
Deep understanding of cloud technologies and the value proposition vs. an on-prem solution
While you're not required to be a full stack engineer, you should have a general understanding of web development and knowledge of common technologies. You shouldn't be afraid to whip up an MVP that interacts with our APIs.
Solution-focused understanding of REST APIs and how to interact with them
Ability to quickly understand technical concepts and effectively communicate them to technical and non-technical people
Excellent German and English communication skills (verbal, written, presentations)
Expertise with web development, preferably knowledge with HTML/CSS and at least one programming language like JavaScript, Java, PHP, NodeJS
Experience with enterprise software and common concepts/integrations is a plus: SAP, Workday, Single Sign-on, Active Directory, etc.
Knowledge about security and compliance topics in a SaaS environment is a plus

What you'll get

Competitive Compensation - we offer attractive salary packages including LTIP (Long Term Incentive Plan)
Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560
Growth Budget - all employees get a yearly budget for external training of €1000 and one day off for growth per year (increase to two days in 2nd year)
Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
Wellbeing - Monthly Wellbeing Allowance €35, from fitness to mental health, hobbies to relaxation
Support - we're offering a company pension scheme
Health - The offices are equipped with fruits, drinks and snacks and ergonomic workplaces
Volunteers Day - you'll get one day off per year for supporting a social project
Employee Referral Program - one of your friends is a fit to one of our full-time openings? Refer them and get a referral bonus paid