Senior Solutions Engineer, DACH (German Speaking)
Overview: Atlassian is looking for a Pre-Sales Solutions Engineer for our Enterprise business that’s passionate about being a solution expert in the sales cycle, solving our enterprise customer’s hardest business problems with our products and solutions, and helping close our enterprise deals.
Responsibilities
- Partner with direct sales, partners and larger account teams on Fortune 500 customers, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory
- Participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to Atlassian products, platforms and solutions
- Probe for and identify additional opportunities for cross-product/solution expansion
- Investigate, discover, and assess client pain points
- Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working
- Have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together
- Lead compelling value-based demonstrations, both standard and customized, across multiple stakeholder needs
- Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in
- Proactively forge strong partnerships with aligned account executives, regularly discussing pipeline, opportunities and needs
- Understand, track and document product feedback and competitive intelligence from customers and advocate for internal development by sharing with product management
- Continuously learn, develop and refine pre-sales and product knowledge, solutions and sales processes
Qualifications / About You
- 5+ years of experience interacting with enterprise customers in a pre-sales capacity, with excellent communication and presentation skills to multi-level audiences
- Creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team
- Comfortable in both business and technical contexts, engaging with executives and technical audiences
- Strong learning mindset, open to feedback, and driven to help customers and Atlassian succeed
- Customer-centric mindset with a track record of building executive relationships and rallying internal teams to meet customer needs
- Experience working within government space or highly regulated industries
- Fluent in German
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you and your family. Our offerings include health and wellbeing resources, paid volunteer days, and more. To learn more, visit go.atlassian.com/perksandbenefits.
Working at Atlassian
Atlassians can choose where they work – in an office, from home, or a combination of the two. We hire in any country where we have a legal entity. Interviews and onboarding are conducted virtually as part of our distributed-first approach.
About Atlassian
At Atlassian, we unleash the potential of every team. Our software helps teams collaborate and work together to achieve what may be impossible alone. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. All your information will be kept confidential according to EEO guidelines. We provide accommodations or adjustments at any stage of the recruitment process upon request.
To learn more about our culture and hiring process, visit go.atlassian.com/crh.
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- Engineering and Information Technology
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