Service Project Engineer (m/f/d)

Stellenbeschreibung:

To keep our innovations running smoothly, we are looking for a Service Project Engineer (m/f/d) who connects the dots between Service and Development.

Your profile

A degree in engineering or a related technical field.
At least 3 years of professional experience in a comparable interface role or as a Field Service Engineer.
The ability to read technical drawings and handle ERP systems and MS Office with ease.
Very good German comprehension (oral) and very good command of English.
A structured, precise working style paired with strong interpersonal skills and the talent to convince and connect across departments.
Willingness to travel occasionally (approx. 5–10%).

Job description

This role offers significant room for initiative and requires a high degree of independent, self-directed work. You will shape field processes together with the development team and work closely with the Manager Global Service Operations toward effective spare part solutions. When challenges arise, your contribution will be to bring in-depth expertise, guide the team towards the right sources of knowledge, and ensure that lessons learned are systematically integrated into our internal database.

By the time a new product goes to market, you will have made sure the Service team is fully prepared and trained—so that customers can count on seamless support from day one.

Our offer

Our corporate culture is characterized by flat hierarchies, co-determination and constructive, open communication at all levels. With us, you can expect a challenging and varied area of responsibility that offers you a great deal of creative freedom.

We offer you

Performance-related pay with vacation and Christmas bonuses
Pension allowance
30 days vacation
A state-of-the-art workplace in the new Zeiss Innovation Hub in front of the KIT CampusNorth
Employee discounts via the Corporate Benefits program
Employee development meetings
Individual further training measures
Option to work partially remotely

We look forward to receiving your application (letter of motivation) - German or English: both are fine. Do you have any further questions? Then we look forward to hearing from you.

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